Question about Computers & Internet
Sounds like you have some registry errors. If you do not have a program to repair registry errors go to http://www.glaryutilities.com/, and download their free program. Once the download is complete, install the program and start it. Choose registry cleaner and start scan. Once the scan is done choose repair. If something goes wrong during the process the program has a restore option to undo the repair.
Posted on May 19, 2011
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Posted on Jan 02, 2017
Tips for a great answer:
Installation or uninstallation of an application or game fails and gives the following error code:
This issue is due to a previous installation not finishing properly
Solution 1. Rename the Installshield folder
Make sure you've enabled Show hidden files and folders.
Find and rename the Installshield folder:
Windows 32-bit: C:\Program Files\Common Files\Installshield
Windows 64-bit: C:\Program Files (x86)\Common Files\Installshield
If there is an Installshield file in the Common Files folder, rename that one also (e.g. to Installshield_OLD).
Solution 2. Remove all traces of previous uninstall
If renaming the Installshield folder had no effect, find and delete any traces of uninstalled applications.
Alternatively, do a manual clean-up:
Close all running programs. Then clear the Temp folder (found via input of %temp% in Start > Search or Start > Run).
Use the Windows registry editor to delete registry entries related to the program.
Restart the computer.
hope this helps
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