Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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I have an Officejet 6500. I can scan, copy, but I can't print. I ran the diagnostic tool and it says that there are no problems. I did everything that they say to do. I have taken it out and put it back in. I have ran every test possible. Help

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Hi mona_sloan
Deleting and reinstalling the full software/driver will probably solve your issue . If you don't have the cdrom , you can download it from here . Select your OS before the download :
model E709 n : http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3795406&lc=en&cc=us&dlc=en&lang=en&cc=us
model E709 q : http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3944627&lc=en&cc=us&dlc=en&lang=en&cc=us
Best regards , fanaudi

Posted on May 19, 2011

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Posted on Jan 02, 2017

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Hp officejet 6500 wireless TOP OF PAGE CUTOFF


Have you checked to see if you are printing with borders or printing borderless (under Preferences/Advanced)? I had this problem when printing double sided, since it will only be able to print double sided with borders...

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I just replaced 2 of the ink cartridges, and now the printer isn't printing anything at all on the paper. I ran the clean printerhead function, and it printed the results of that. But, when I go to...


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If the document contains the text/pictures you wanted to print then the job is spooling properly. Make sure your printer drivers are up to date by downloading the latest from HP Customer Care. Also try copying what you want or screen shotting it and pasting it into word or another program like paint or notepad.

Aug 20, 2011 | HP Officejet 6500 Wireless All-in-One...

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I have an HP Officejet 6500 wireless printer. If I scan or copy a document through the feeder the scanned or copied document has vertical lines from top to bottom. If I lay the document on the glass and...


Lift the scanner top, then look at the narrow pane of glass. There probably is a spek of dust or ink on it. Clean it with alcohol. I've had to remove the glass, due to the speck being on the undersaide of the glass.

Also, lift the ADF cover and clan the rollers with a damp cloth.

Jul 17, 2011 | HP Officejet 6500 Wireless All-in-One...

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My HP Officejet 6500 Wireless printer won't print in black when trying to print from Microsoft Office Word and Microsoft Office Excel or PDF. The ink cartridge is new. I have turned the printer off and...


I also have the OfficeJet 6500 and had the same problem. The black text was printing using a mix of colored inks instead of the black ink, resulting in a grey, fuzzy text. I finally found a solution. In each application under Page Setup, there is an option called "Format for". Mine had been set to "Any Printer". I changed that to "Officejet 6500 E709n [830E4A]" and now it prints the black just fine. I have a Mac running 10.4.11. Hope this helps.

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not ridiculous as the new printer costs less than replacement cartridges
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Jun 04, 2017 | HP Officejet 6500 Wireless All-in-One...

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I am using an hp officejet 6500 and I keep getting an error message 0x61011bec, what can I do to fix this problem?


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

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My hp printer is wireless and it is set up to print, but it wont scan anything. says the printer cant find the computer. what do i need to do to fix the problem


Hi kvanbamafan

Download and run the HP Scan Diagnostic Tool. This will pinpoint the most common problems preventing you from scanning and provide info on how to solve the issue.

Does this help?

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My hp officejet 6500 will not print pdf files . A single blank page comes out but nothing else.


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