Question about Heating & Cooling
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Posted on Jan 02, 2017
The 11 code means Missed Ignition. This is a broad error code. It just means the stove did not light when it was supposed to. I would check the fuel first to be sure the valve is on and you have gas. Next, try to start the stove with the room dark. Look into the window to confirm a sparking. This is the igniter. At the same time be sure the combustion motor is running. You should be able to hear it and feel the stove to confirm this. If the motor does not turn or the flue is blocked you will not get any gas to flow. Look outside to confirm the flue is not blocked.
Keep us posted,
Posted on Jun 02, 2010
SOURCE: Rinnai 1004 F Error Code 11
Code 11 is that the unit is trying to light but does not sense a flame after 5 seconds. Usually means you have run out of gas if you are bottled gas. Check your bottles are turned on if you are on LPG, you might need to change over manually. Have you anything else on gas?
Posted on Jul 21, 2010
A couple of things can cause a Code 11(Ignition Failure): The gas line at the heater is not turned On or not turned on all the way. Also an obstruction in the Direct Vent Termination.
According to the Owner's Manual:
If the appliance fails to ignite, the appliance will attempt ignition after 1 hour. The "Ignition Failure" fault code, 11, will appear during that hour and disappears after a successful ignition. If ignition fails again, then the fault code will remain and another attempt to ignite will occur in 1 hour. The fault code is not stored in the fault code history.
If the flame is extinguished during forced combustion then the appliance will attempt ignition after 1 hour. The "Ignition Failure" fault code, 11, will appear during that hour and disappears after a successful ignition. Forced combustion takes place for about 15 seconds after ignition. After this time, the temperature control logic controls the combustion.
If the flame is extinguished (burner combustion failure) while the temperature control logic is operating the appliance, then the appliance will immediately attempt ignition. No fault code will appear.
If the problem was not either of the 2 listed above, the electronics may need to be reset. You can do this by turning the Master ON/OFF Switch to OFF and unplug the cord from the wall outlet. Leave the unit unplugged for 15 minutes, then plug it back in and turn the Master ON/OFF Switch to ON. The electronics should revert back to the original factory settings. From there you can set them as you like. If the reset attempt fails, a service call by an authorized service technician is the next step.
Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.
Posted on May 31, 2011
SOURCE: I have a Rinnai Capella
Usually, if you turn the Master ON/OFF Switch to OFF and unplug the unit for 15 - 30 minutes and then Plug it back in and turn the Master ON/OFF Switch to ON. The heater will revert back to it's original factory settings. Then you can set the controls to what you desire.
Hope this helped you to solve the problem. Please let me know. Thanks.
Posted on Jun 21, 2011
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