Question about Panasonic Cell Phones

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I have a Panasonic Model KX-TG9391 2-line phone with a base station and 2 remotes. Suddenly the phone only rings once and goes dead. If I rush I can pick up the caller. I can also make outgoing calls. It does not now go to the answering machine. It worked perfectly and this just happened?

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  • Panasonic Master
  • 17,129 Answers

Seems that the fault is related to problems in the dialer section or the processor.
You must first of all check the line voltage to the phone, if the voltage is less when the call comes in the ringer will be deactivated. This can also be a failure of the RINGER unit IC. Also if the call cuts off after a ring then the fault can be linked to the processor as the mode selection for the answering machine is also not working.
Also check the voltage using simulated calls, check to see if only the ringer cuts or the entire phone cuts off.
if so there is possible problems in the processor. Solder and check.

Posted on May 19, 2011

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Posted on Jan 02, 2017

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