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Compaq presario sr1920nx--dvd rw lightscribe cannnot read or play dvd, compact disc; cleaned the tray, tried other players: real player, windows media player, sonic player, quicktime player

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Assuming it powers on - since it sounds like you can open and close.. check 2 things - 1. run set up - press F1 while booting up for most pc... make sure your dvd drive is detected. if yes, 2 open case and make sure the data cable is connected on drive and the board.

Posted on May 19, 2011

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  • The disc is dirty. Use a soft cloth to clean the disc by wiping in a straight line from the center of the disc to the outside edge.
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