Question about GE 25881EE3 Phone

4 Answers

Phone 25881 works OK but the replay from the voicemail is barely audible even on 8.

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  • klapper189 May 19, 2011

    The problem was so since it was new. I bought it over a year ago but only installed it now. The announcement for each voicemail is pefectly loud; The replay voicemail is consistently hardly audible.

  • klapper189 May 19, 2011

    Thank you. The problem is not with the replay of the outgoing message. That is loud and fine. The problem is with the message left by the caller. Thanks again.

  • klapper189 May 20, 2011

    The recorded outgoing and message number announcements are fine. Only messages left, when played, are consistently low in volume, even at highest output, viz 8. Has anybody had such experience with this phone?

  • klapper189 May 20, 2011

    Since the loudness is fine otherwise, it cannot be the speaker.

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  • Expert
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Klapper
Sorry to hear about your trouble. This is actually a common problem for this phone type. You are not the only person who is unsatisfied with the volume of the speakers. Some customers have even explained their dissatisfaction with the in-call volume. I do not own the phone myself, though I know a few people who do. Based on what I have researched about the phone, once the volume is all the way up, there is not much of a way to increase the volume. There is no output jack to plug the phone into other speakers, based on what I have looked up either. I have not seen very good ratings on the audio quality of the phone.

How long ago did you buy it? If you can still return it, I would jump on the opportunity to do that. I have not heard nearly enough good reviews about the phone to compensate for the large number of bad reviews. There are many similar style phones on the market for a similar (even lower) price. Your frustration is not worth keeping this phone.

I wish I could be of more help, but the devise that you have is not capable of reaching the volume and clarity expectations that most customers would have. I would return it or count your losses and buy a better phone. I can recommend some if you are interested. Hope this was somewhat helpful
- Frankie

Posted on May 20, 2011

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Usually when the replay from the voicemail is barelyy audible there are 2 likely causes. The first being volume control which i suppose you have already checked by saying "even on 8" and the second is a faulty speaker. In the case of a faulty speaker you have to get the speaker replaced. Although you might want to check for audio sound increments on the unit before you try to replace the speakers. Speakers could become dull after a while and therefore not bring out quality sound as expected of them. In such cases all you have to do is just get replacement parts and replace the speaker.
Hope this solution has been helpful?

Posted on May 20, 2011

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Please do a reset and RECORD the message with CLARITY AND with your voice closer to MICROPHONE.
If this wont work there is fault in the recording level settings in the phone.

Posted on May 19, 2011

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The problem could be a setting, or a fault with the playback circuit. Refer to your manual for any settings related to voicemail, and hopefully there will be a volume control (maybe up key, not sure) and you can adjust it though the software.
Return it if in warranty, or see if they can service it. Otherwise, the base unit may have to be replaced.
Good luck, and hope this helps.

Posted on May 19, 2011

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2. If the call is answered by a receptionist, have them transfer you to your voicemail box
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To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
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4. Press the GREET softkey
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6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


took this from a guide i found, helped me out

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Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message

To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting



took this from a guide i have, might help you guys out

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