Epson Stylus DX4200 All-In-One InkJet Printer Logo
Posted on Aug 14, 2008
Answered by a Fixya Expert

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Disc will not install

Tried to install but it stops at 2nd green light. Then wizard pops up and fails to find the printer! Any help available? Thanks

2 Answers

Anonymous

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  • Master 659 Answers
  • Posted on Aug 14, 2008
Anonymous
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Im gonna guess off the top of my head that you have a antivirus/firewall on.

this ushally prevents hp's software to be installed expessually when you get a error on the install.

please uninstall then software then reinstall the software without the firewall or antivirus activated. here is what you need to do.


Start--->Run--->type: msconfig---->in the general go to diagnostic startup---->accept, close and reboot

Install the software it should install now.

Then reboot

then goto

Start--->Run--->msconfig---->in the general options to to normal startup--->accept, close and reboot

Anonymous

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  • Master 521 Answers
  • Posted on Aug 14, 2008
Anonymous
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Connection between printer and computer problem change that usb or lpt wire.

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Thanks J
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