Question about Western Digital My Book Essential 500GB External USB 2.0 - WDH1U5000N 500 GB Hard Drive

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Left my wd book elite unplugged awhile. now computer won't recognize it. plugged in same way and in same position on my desk

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Try plugging the usb cable directly to a usb port on your computer and not through a usb hub. Also make sure the ac adapter for the Western Digital is getting power and the light on the drive is on. Also a recent update to your virus program could be blocking it( it happened to mine).
Thanks for using FixYa

Posted on May 19, 2011

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Try plugging it into a different computer to see what it does. Sometimes a computer's operating system will recognize an external drive differently if it has only a slight problem, whereas another computer's configuration may treat the problem differently. Some external hardrive software can get jumbled by the programs of a computer or sometimes even their own software programs can cause slight problems. It sounds like a software problem with bugs that can be ironed out. Also some computers will change the drive name to fit into the order of drives it recognizes. Good luck!

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My hp elite won't turn on. it was running fine, and I left home for an hour, came back and it was off and wouldn't start. it's only 3 years old. The little green light on the back stays lit for...


The green power light will stay on after it is unplugged, as there is still residual power in the unit. The symptoms you describe point to blown main capacitors in the PSU, the only way to check is by fitting a new PSU (recommend one of 700 watts minimum). Not very expensive and as long as you are careful, easy to fit

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The Western Digital hard drive My Book Elite does not show up on the computer screen when plugged in to the Mac computer. It has the blinking light that shows that it is thinking, and everything else...


hello

i have the same issue, exact same unit MY BOOK ELITE WD 500G ..
FYI: if this doesnt work, it is a power module (inside the black box, MY BOOK ELITE) needs to be replaced.

UNPLUG both cables from MY BOOK ELITE WD - restart your computer

- with respect to the MY BOOK ELITE WD , make sure the power cord is plugged into AC outlet wall only, and the other end of the USB into computer only -- but disconnect both from the MY BOOK WD ELITE and leave unplugged for 20 minutes .

after 20 minutes have elapsed, plug the USB cable only for 1 minute , into MY BOOK ELITE WD. Then plug the power cord into the MY BOOK WD Elite. see if it works

if this doesn't work, let the drive sit for 24-48 hours.. then repeat above instructions -- this is how i got mine to work again. FYI: To avoid this issue, i just leave the unit plugged in , while computer is running

BUT -- be aware... i use UPS (Uninterruptable power supply) to avoid power failures throughout the house. So , i suggest , if you want to leave the computer running, use a power supply to run the computer if the AC power fails..

please issue 4 thumbs up

Feb 04, 2011 | Computers & Internet

1 Answer

My book hard drive was hooked up to my new computer last thursday (64 bit Windows 7 professional) and worked great came to work today and computer will not recognize it no matter what I plug, unplug and...


This drive should work with Windows 7. Contact WD support and they can send you diagnostics to run.

You may try the drive in another computer, and try restarting the 7 system.

Feb 01, 2011 | Western Digital My Book Essential Edition...

1 Answer

External Hard Drive No Longer Recognized


hey im the same person who just posted above. i went to WD's website, and it said unplug the hard drive from the computer, and unplug it from the power source. then plug it into the power outlet, wait for it to spin up, then plug it in via USB/Firewire, whatever. it worked for me, so hopefully it will work for you.

May 11, 2008 | Western Digital My Book Home Edition 500...

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