Question about Gateway E-4000 PC Desktop

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Restore point will not work, and none of the software programs I have will recognize the DVD drive, so i can burn a DVD. They only recognize the Cd drive.

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Have you made any recent hardware changes to your PC?

First check device manager by right clicking on My Computer and then properties. If using Vista or Windows 7 device manager should appear on the left side. If in XP or earlier click the hardware tab and then device manager. Find your dvd drive in the listing and make sure there are no errors present for the device. Go to the devices manufacturers website and download the lastest drivers. Install and reboot.

If the device does not appear in device manager and installing drivers did not fix it, the device may have become unplugged or may not be installed properly.

Posted on May 18, 2011

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Posted on Jan 02, 2017

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