Question about Kensington 64213 Expert Mouse Pro

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I use Windows 7 and the Kensington expert mouse 64213. I can't figure out how to program it to drag-and-drop. Can you help?

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When i had similar problems what i did was to simply visit the kensington website and update the driver to the latest version. Once you update preferably the 6.1 version.Most of the previous versions are not completely compatible with the windows 7 OS therefore minor glitches are encountered when they are in use.Try the update and let me know what happens. Hoping to hear from you.
\Hope this solution has been helpful?

Posted on May 18, 2011


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I posted a comment regarding the solution I found for my Kensington Expert Mouse problems with cursor movement but I guess I messed up some how because I dont see my comment posted so Im reposting. Kensington emailed me after an online inquiry which i wasshocked about because they do not provide tech support for their products. Theyhave a Tech Support web portal for all inquiries of any Kensington products.Anirudh Reddy provided me with a url to their tech support company. It is hopefully you have an unzip program such aswinzip, but if not you can d/l a 30 day trial of winzip free.After that trial,I believe you can purchase it for $29 or somewhere near that amount. If you have online dell support and yourwarranty covers it, they will do a remote access to fix your mouse troubles. they helped me with mine. After hours of searching the windows 7 compatibilitysite I finally found out that it is compatible and it says no software isneeded and it says it installsautomatically once plugged in..also try plugging it into another port. Thats what Dell told me to do. if you havewindows 7 the following is the link from the compatibility site That also has a link to kensington where itsays you can d/l it. im doubting thatbut you can try. One more thing; afriend told me about Iwas told that if you go there, say that you're not a tech person but that the site wasrecommended and someone will assist you with whatever you need. I know thats alot of info but i thot itbetter to be thorough than not. The Dell help was the best for me but if you dont have it, you might try the other suggestions and hopefully your problem will be solved. goodluck and I hope it works for ya

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After a while, the "drag" feature gets stuck

Well.. in your case there there must be two problem 1 your mouse is dusty from in side 2 May be your IRQ of the system are not set I am afriad both of these problem need an expert to do .. like if you mouse is dusty you must have to unscrew your mouse and clean the sensors you will find them with a round coin shape with zigzag thing on them just remove it and clean the surfact where they where attached with nail remover . And if there is a problem with IRQ you must restart your system and press delete or del key till you get information screen which is called BIOS there you will find some with end with IRQ just select and change it with AUTO and your problem will be solved ... hope i helped you bye

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