Have you tried more than 1 USB device?
1. Try using any other USB Device.
2. Connect the same USB device with any other computer.
3. Uninstall and reinstall the USB drivers.
Press the Windows logo key + R key together> This will open Run Window.
Now, type "devmgmt.msc" to access the device manger.
Then, Scroll down to the Universal Serial Bus Controllers (USB) and uninstall the drivers by right click and uninstall option. Restart computer after the Uninstallation to reinstall the drivers.
USB drivers are operating system generic. Restarting computer will automatically let the drivers reinstall in the computer.
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