Question about Toshiba SD-P1700 Portable DVD Player
Not a valid disc comesup when disc is inserted
Information for Owners of Toshiba SD-3980 and SD-K750 DVD Players To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. is issuing an important product update. This is not a safety issue.
Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit.
If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit.
Posted on Jan 18, 2009
The motor that spins the disk rests on rubber shocks. The rear shocks wear out over time allowing the disk to set uneven and rub eventually stopping the disk and giving a disk error. To fix simply put one small flat washer under each of the rear shocks this will level the motor and stop it from rubbing.
Posted on Mar 13, 2009
If the units under warranty you may want to contact Toshiba as it sounds your unit is in need of a replacement laser assembly.
If the unit isnt under warranty, Toshiba should be able to supply the parts you need and as long as you mark every thing that you remove, as to know where it goes when re-assembling the unit. The lasers arent difficult to replace. Good luck.
Posted on Jun 07, 2010
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