Question about Garmin nuvi 1390T Car GPS Receiver

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I have a Garmin 1390T SAT NAV which when connected to my cars power supply or its own internal battery it will only power up to the 'Loading Maps' screen and then shut down. I have tried this in another vehicle to ensure that it is not a charging problem, beyond that there is very little I can do.

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  • Mark Tubbs May 18, 2011

    Thank you for your advice, unfortunately when the eraise data screen comes up the touch screen is not responding. Back to Garmin I think. Regards Mark.



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Its not a charger or battery related problem.Its a software error in your Garmin.The software is got corrupted or missing.So its not able to go further then " loading maps" screen.And due to that it shuts off.In some other cases, this same problem is seen, but Garmin hangs on loading maps screen and nothing goes further.---- This all are software related problem.The software will be reloaded by Garmin.If its in warranty, then it will be free software loading but if its out of warranty, then software reloading will be charged by Garmin. ------------- Before sending it to Garmin, there is a reset procedure.You can try it.Click the link below:----
---------------- This should help.Thanks.Helpmech.

Posted on May 18, 2011

  • raj somaiya May 19, 2011

    Yes correct.The software is not letting it do any thing.It requires reset and update by Garmin service tool.---- thanks.Helpmech.



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