Question about Nuova Simonelli Master Espresso Machine

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Nuova simonelli master

The machine just says 'group error' and keeps beeping. the coffee press doesn't move when the door is opened like it should do. Any ideas what i can do? thanks

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  • Nuova Simonelli Master
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Your proble is that the coffee group is blocked. There many reason why you have this problem, like the group motor is damage ither the motor or a gear but you have to replace the complete unit. Their is also the posibility that something is bloking the group to complete the full motion, or something might have been bend. Their is also the posibility that the group limit switches to give wrong indication so the machine can not get any move responce. Unless you have experiance with this machines you have to ask professional help since you might damage the whole group system even that the cause is might be a very stubit one.

Posted on Feb 16, 2010

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Get an engineer.
Either the piston is stuck down, in which case you need to disassemble the group, or the gearbox has gone(common fault) and it needs replacing.

Posted on Aug 21, 2009

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Remove the dredge drawer. Open the door. On the left side and towards the back of the brew group, there is a single screw. Remove the screw. Grab the handle and pull carefully, but firmly with a quick ****. The brew group should come out. There is a piece that remains in the machine. Slide the piece down and to the right and it will come off. Insert the piece into the hole on the backside of the brew group with the clip up. Tighten the screw and move brew group back into position. If your brew group did not come out please call your service center.
To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not just push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and insert the brew group. Done

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I hope one of this two solutions solve your problem.

1- The brew group is out of place. Turn the machine on. Close the service door.
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2-Coffee grounds drawer is inserted. Remove the dregdrawer first, then the brew
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Also at times, the gears in the brew drive assembly will not complete the cycle to the proper start position for different reasons. Some of the reasons are:

  1. Brew group jammed or blocked.
    Note: A jammed or blocked brew group can happen when the brew group starts the cycle but doesn’t finish it.
  2. Either one of the micro-switches in the brew drive has gone bad.
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Generally, it means you have too much coffee in the lower chamber.
If so, adjust the grinding times in the program.
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Turn off the machine - open the service door and see if u can tilt out the tall dregs container and remove it and the drawer. You need to get it past the coffee par rejector flap on the left of the brew group. It sticks out half way into the left hand side space.
Close the door and put in only the tall dregs container. It has a metal bit on the back the releases a magnetic reed switch inside the machine.
Turn the machine on and you should hear the drive rotor moving. As you move the dregs container back and forth, the drive motor should turn. The idea to is fool the machine into getting the water inlet point in the back of the brew group to clear the boiler pin in the back of the machine so the brew group can be removed.

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That spring can fit in many places:-(

I put a blowprint of the brewingunit here.

de174b0.jpg

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Hi
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To return the brew group to the centered position, you first need to drop the funnel. To do this look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. Push the "Press" button and the shark fin moves up and down. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between. these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not just push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First
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