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I will be on line when all of a sudden it says internet explorer has stop working.It happens over and over. please help thank you ssuzannasuzie@verizon.net

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Well suzie, there are a lot of areas you want to check on about that issue. try to check the following:

check your modem, check if the ONLINE light is lit. if not as a remedy unplug the power from the unit, wait for about 30 seconds to a minute then plug it back in.

check if other computers can go online from the modem, if they can you may want to restart your computer to refresh the connection

if you have a wireless connection at home:

make sure that you are within range of the wireless router

make sure that your wireless computer is connected to the right network.

as a remedy, just restart the wireless router and your computer.

Posted on Aug 14, 2008

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