Question about Computers & Internet

1 Answer

I can connect to my home network but not the internet. Gateway Ping says failed

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 386 Answers

First thing you can do is an ipconfig /release /renew
to do that, go to:

Start>All Programs>Accessories>Command Prompt.
Once thats open, type in ipconfig /release
note, there should be a space between ipconfig and /

your ip address should come up with 0.0.0.0

Now type in ipconfig /renew
remember a space between ipconfig and /renew
You should see an ip address of 192.168.XXX.XXX or 10.10.XXX.XXX something like that, depending on your network settings.
if you do, you should be able to get on the internet.

If you see an address of 169.254.XXX.XXX
Then it would be best if you powered off the Modem and the Router.

First turn off the Router, Next the Modem.
Power back on in reverse order and see if it is able to connect then.

If all that fails, You can reset the router and see if it will connect then.
You should have a reset button on the back of the router.
Remember once the router is reset, you'll have to redo the security settings.

Hope this helps!

Don't forget to rate;)

Gary

Posted on May 18, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Not connecting to google server. Even there is wifi connection.


There is a difference between establishing a Wi-Fi connection, than the connection to your internet. Although you see a connection with your Wi-Fi, your Wi-Fi is just like a cordless phone connection. You remember those old rotary phones you would have to charge on the charger/ receiver (Which is connected to the phone cord outlet on located in the wall). Just as how WiFi works, The range is limited. Just because you have no problems with your WI-Fi connection, you may not have an internet connection on which it may have something to do with your ISP (Internet Service Provider). The best way to find if you are communicating out side your home network, Open the "COMMAND PROMPT" Type ; ping google.com (press Enter)

If you are communicating out side your home network you should get results like this displayed below;

Pinging google.com [216.58.216.46] with 32 bytes of data:
Reply from 216.58.216.46: bytes=32 time=39ms TTL=52
Reply from 216.58.216.46: bytes=32 time=40ms TTL=52
Reply from 216.58.216.46: bytes=32 time=39ms TTL=52
Reply from 216.58.216.46: bytes=32 time=39ms TTL=52
Ping statistics for 216.58.216.46:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 39ms, Maximum = 40ms, Average = 39ms


If you're not communicating out side your home network; it will display.

Ping request could not find host google.com. Please check the name and try again.

Wi-Fi is to connect your devices to the Gateway (Wi-Fi Router/Modem) which your gateway provides the connection to your internet. You are not having problems with your Wi-Fi, you're having problems communicating outside your home network. When this occurs, unplug your Gateway (Modem/Router) and check to see if it restores your connection. If this does not work, call your ISP to check for outages. Other situations is not paying your internet bill which may have caused your ISP to disconnect your service.

Oct 24, 2017 | Google Computers & Internet

1 Answer

Operating system: Windows XP Home Edition Model: Acer One Aspire Problem: PC sees wireless networks & connects but Internet Explorer &/or Mozilla don't get me on the internet.


please ping your router gateway,for seeing default gateway you take command prompt and type ipconfig, there you can see your default gateway then type ping gatewayip (eg: ping 192.168.0.1) if you are getting reply from that gateway your computer communicating with your router.If you are getting request timedout then there is a problen in communication.If you are getting the reply then you just ping google (ping www.google.com).getting reply the connection to the internet is fine.If not there is problen in internet connection in the router.

Jul 21, 2011 | Computers & Internet

1 Answer

My laptop will not connect to our wireless router at work. It says connected, but no internet access.


The laptop might be connected to your wireless router but is unable to connect to the internet

check if you can ping websites
- click on start > Run > type in "cmd" > in the command prompt type in "ping www.yahoo.com"
- if you get 4 replies the problem might be with your browser.
- if Ping fails try typing "ping 209.191.122.70" which is the IP address for www.yahoo.com
- if ping is successful then the issue is with your DNS server. contact your ISP to get alternate DNS
- if Ping fails try pinging the default gateway or modem IP (you can find the default gateway by typing IPCONFIG)
- if ping is successful then there is a problem with your internet provider


Also you should try disabling your firewall and runnning a virus/malware scan

Mar 30, 2011 | Computers & Internet

1 Answer

I have a samsung tv , and im setting up my INTERNET@TV , it ticks off everything but the Gateway Ping ! Please Help


If the Gateway Ping test fails, then your TV is not communicating properly with your Router or Modem.
To resolve this, follow these steps:
  1. Power off your TV, Modem, and Router.
  2. Unplug the power for your Modem and Router.
  3. Make sure the ethernet cable is securely connected to both your TV and your Router or Modem.
  4. Plug in your Modem and turn it on.
  5. Plug in your Router and turn it on.
  6. Make sure your IP Address information entered into the TV during the Network Setup matches the information from your Router or Modem.
  • If you are using an Automatic Setup (most users), skip this step.
  • If you are using a Manual Setup (advanced users), contact your network administrator to determine what the correct IP Address information is.
7. Run the Network Test again.
  • If the Gateway Ping test passes, but another test fails, click here to go back to the list of Network Tests.
  • If all tests pass, the TV is successfully connected to your network.
  • If the Gateway Ping test fails again, see below....
If the Gateway Ping test fails again, there may be a problem with your network setup. To determine if there is a problem with your network, follow these steps:
  1. Power off your TV, Modem, and Router.
  2. Unplug the power for your Modem and Router.
  3. Connect your ethernet cable directly to the TV and Modem.
  4. Plug in your Modem and turn it on.
  5. Power on the TV and run the Network Tests again.
  • If all tests pass successfully, then there is a problem with your Router setup. Contact your network administrator or router manufacturer for information on setting up your network.
  • If all tests do not pass successfully, there may be a problem with the TV. Connect another device (such as a Computer) directly to the modem.
  • If the other device connects to the internet, then the TV will require service. Click the Create online service request button below to have the TV repaired.
  • If the other device does not connect to the internet when directly connected to the modem, then there may be a problem with your modem. Contact your Internet Service Provider for help on troubleshooting your modem.
(from Samsung support)
Hope this helps. -Sa_Les_Ski

Feb 28, 2011 | Televison & Video

1 Answer

Hello. I have a unique problem. I have a Windows Vista home premium system that can ping to my gateway and other systems on the local network but can not ping beyond my gateway and can not browse the...


If you can PING your gateway, then there was no need for the 'WINSOCK FIX'.

Access the web-server "inside" the router, and look at the table of DHCP clients -- confirm that your computer's "wired" and "wireless" connections are listed, and that they have been assigned IP-addresses.

The router should have its own 'PING' interface, so try PING-ing to 'ns.watson.ibm.com' -- you should get output like:

Pinging ns.watson.ibm.com [129.34.20.80] with 32 bytes of data:
Reply from 129.34.20.80: bytes=32 time=126ms TTL=241
Reply from 129.34.20.80: bytes=32 time=103ms TTL=241
Reply from 129.34.20.80: bytes=32 time=91ms TTL=241
Reply from 129.34.20.80: bytes=32 time=93ms TTL=241

if your router has an Internet connection.

Oct 23, 2010 | HP Computers & Internet

2 Answers

Im trying to connect to a wireless network and it says it is connected but when i open the internet it does not work


check the configuration of your laptop. use another laptop to check the wireless configuration if its working in another laptop...check all possible setting of your laptop..make it fault all if needed

Jun 24, 2010 | Acer Aspire 5050-3242 Notebook

2 Answers

Cant access internet through wireless network.


How do you know your notebook is connected to your wifi AP? Did you try pinging the gateway? If not, open your command window & type "ping 192.168.0.1" (put in your own gateway address.) If you get replies, then ping something outside of your network: "ping 4.2.2.2" (this is a verizon dns server). If you get replies, then "ping yahoo.com". If it does not fail at any of the above steps, you don't have a connectivity problem. If you fail any of the above, then report back & we'll continue the troubleshooting.

Jun 08, 2010 | Acer Aspire 5536-5224 Notebook

1 Answer

I have the Samsung BD 3600 and the Belkin N router and fail the gateway ping. Help


if you are trying to ping the router from the outside internet, the ping function is probably shut off. If you are trying to ping the router from a local pc either the pc is not connected to the router network or the router network is not the same as the pc network (example: router gateway ip is 192.168.55.1 and your pc is looking for 192.168.1.1. Check the router gateway id. If you can get to the router, you are probably ok.

Send more info if you can't resolve the issue.

Jan 30, 2010 | Belkin Computers & Internet

1 Answer

Netopia Gateway has internet connection,can ping,but no web pages


Connect directly to your ISP by what ever method. Get Network Magic from Cisco. Download the free evaluation copy and run it. Reintroduce your router and let Network Magic help you solve the trouble. It may be that your firewall is too tight.

I hope this helps you

a
a

Sep 21, 2009 | Netopia 3347W-KIT ADSL Wireless Gateway,...

2 Answers

Cannot "ping" 192.168.1.1 (default gateway)


1) yes, referring to the router's IP address.

2) I determined the IP addresses of all my computers and tried to "ping" them but could not "ping" any of them. I can "ping" the IP address of the computer I am working from but I don't think that helps in TS this situation.

3) I'm wondering if my router is fully set up correctly. Do each of the computers have to be "saved" in the router's settings?

Jan 11, 2008 | Cat5e Unshielded Twisted-Pair Patch Cable...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

43 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...