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Try plugging the usb cable directly to a usb port on your computer and not through a usb hub. Also make sure the ac adapter for the Western Digital is getting power and the light on the drive is on. Also a recent update to your virus program could be blocking it( it happened to mine). Thanks for using FixYa
Sounds like the end. One thing I've tried, with some limited success, is to put the drive in a freezer for several hours. I've had the drives work for a little while; longer if I wrapped them in ice packs. This worked on drives that were working and stopped; I don't know about one that was dropped. Doesn't cost anything; worth a try. One thing; if it does work, get the files off right away. It never works for long.
If it's less than a year old, call WD and get a replacement power brick and see if that works.
You could of course also buy a replacement and see if that works.
If the unit is not powering up, the HD inside is almost certainly good. Data recovery is trivial. All you have to do is open the case(hard part) and remove the hard drive. Find a desktop you can install it into and copy the data to a new external HD. If you don't have a a desktop available, you can buy a USB to SATA adapter with a power adapter for about $15-20 that will work well. If you're creative you could probably re-install one of these kits into the existing enclosure for a permanent fix.
It sounds like it's failed, and needs to be replaced, WD will ship you a new one if you give them a credit card, then you can send that one back, don't forget to send it back though, or they'll charge you several times what you could buy a new one for at your local shop.