Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

1 Answer

My drive won't start up

I have a WD My Book drive (500GB) and it does not start up. The power source seems fine (little green light on), but the drive appears to be dead. It was working yesterday.



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  • gypsy08 Aug 15, 2008

    Hi, i have a similar problem. The light flashes three times after power on and then the ligt goes off. Harddisk seems to be dead. if you hear something , please me a note to isales@gmx.net. Thank you! Utz, Germany

  • Anonymous Aug 15, 2008

    I have the same problem. Backed up everyting to my My Book 500 and now the drive starts up but then powers down. WD is sending me a new power supply. It doesn't seem like that could be the problem. Will let you know.

  • GiovanniO Aug 16, 2008

    Mine has worked for two days, now I have the same problem : powers up and after some 5 seconds or so shuts down.

  • daveallyn007 Sep 05, 2008

    hello my 500 gb wd my book crashes my computer i cant get it to open the drive in my computer it used to say the name of the drive in my computer now it says local i . and you cant right or left click on it. but it shows up in divice manager the light stays on you can hear the drive spinning. my email is daveallyn007@yahoo.com

  • razorspikes May 16, 2009

    My MyBoook 500GB power adapter blows up, can i use 12V 2.5A or 12V 1A as a replacement instead of 12V 2A?



    Thanks!



  • Anonymous May 17, 2009

    I have the same problem and if this works I'm going to be soo happy!

  • falot May 18, 2009

    I have a WD 500gb and the darn thing stop working.  The power is on, but my computer can not seem to pick it up.  I've tried plugging it into my lab top , but still the same result.  All I can hear from the WD is a clicking noise.  Is there anyone who knows the problem, please email me @ f_alot@yahoo.com.  Thank you.

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Don't use a power strip or surge protector.... try to connect the power supply adapter directly to a wall socket. Always safely remove hardware after use

Posted on Sep 04, 2008

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Wd 500gb hard drive is not shown any power it was working fine suddenly when i try to connect to my laptop nothing appearing. plz advice


Good day, this video tutorial will help you to recognize your WD 500GB. Just follow instruction and your problem will gonna fix.

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Try plugging the usb cable directly to a usb port on your computer and not through a usb hub. Also make sure the ac adapter for the Western Digital is getting power and the light on the drive is on. Also a recent update to your virus program could be blocking it( it happened to mine).
Thanks for using FixYa

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MyBook sounds like it trys to spin up ... but it does not. Seems to be stuck (by sound of it) in an endless cycle of clicks. This happened after I restarted my PC. I remember this happening at least...


Hi there,

There is half of the answer in the question, 2 things to look out for :

1. When the power supply is becoming defective it could act like you are describing.

2. The drive could be defective

To confirm that the power supply is not the problem you can try to find another one and try it or you can also remove the hard drive from the WD book and connect it directly to a pc.

Good luck and don't forget to vote.

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Sounds like the end. One thing I've tried, with some limited success, is to put the drive in a freezer for several hours. I've had the drives work for a little while; longer if I wrapped them in ice packs. This worked on drives that were working and stopped; I don't know about one that was dropped. Doesn't cost anything; worth a try. One thing; if it does work, get the files off right away. It never works for long.

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Verify and check by hooking it up to another pc. If another PC cannot connect or find it may be toast.

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If it's less than a year old, call WD and get a replacement power brick and see if that works.

You could of course also buy a replacement and see if that works.

If the unit is not powering up, the HD inside is almost certainly good. Data recovery is trivial. All you have to do is open the case(hard part) and remove the hard drive. Find a desktop you can install it into and copy the data to a new external HD. If you don't have a a desktop available, you can buy a USB to SATA adapter with a power adapter for about $15-20 that will work well. If you're creative you could probably re-install one of these kits into the existing enclosure for a permanent fix.

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Leave it unplugged for a minute or so and see if it boots up.
Check the Power supply if it still works.

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It sounds like it's failed, and needs to be replaced, WD will ship you a new one if you give them a credit card, then you can send that one back, don't forget to send it back though, or they'll charge you several times what you could buy a new one for at your local shop.

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