Question about Mitel 9104-001-000 Power Supply SX-50 (9104001000) Power Supply

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SX-50 Mitel wake up calls won't go through to rooms. Is there a way to reset or fix this?

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Your Wake up device is in DND.... it either didn't hang up or it didn't answer. You should contact your vendor to have them check the RAD (Recorded Announcement Device).
Unless you know the extension number associated with it (the installers use different numbering from site to site and I couldn't even guess for you), you won't be able to clear the DND. If you do know the ext number... follow these instructions from the attendant console.

To apply Do Not Disturb on an extension:
• Press the DO NOT DISTURB function key or dial *85. The LCD shows EXT-NUMBER ?.
• Dial the desired extension number.
• Press the DND ON softkey.
• If desired, press the NEW EXT softkey to apply or remove Do Not Disturb on another extension.
• Press the EXIT softkey.
To remove Do Not Disturb on an extension:
• Press the DO NOT DISTURB function key. The LCD shows EXT-NUMBER ?.
• Dial the desired extension number. The LCD shows the extension number and DO NOT DISTURB.
• Press the DND OFF softkey.
• If desired, press the NEW EXT softkey to apply or remove Do Not Disturb on another extension.
• Press the EXIT softkey.

Posted on Jun 03, 2011

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