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System fault copies can not be made - Xerox DocuColor 12 Color Copier

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May i know the exact system fault code?

Posted on Aug 16, 2008

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Fault/error a fault has occured switch off the machine . ensure that the screen desappears before swithing it on. it the problem persists,call for service. 124-315


Solution : Perform an Automatic Gradation Adjustment (Color Calibration) Automatic Gradation Adjustment compensates for tones when the color tones shift in color copies / prints. Compensating for color tones maintains the quality of color copies / prints made by the machine at a fixed level.

NOTE: Output of the Automatic Gradation Adjustment chart is added to the metered copy count.

NOTE: When Gradation Adjustment is selected, the following changes will be made to default copy settings set in System Settings mode:
  • Copy Density = Normal or Auto
  • Color Shift =Normal
  • Saturation = Normal
  • Color Balance = 0
  • Sharpness = 0
  1. Press the [Access] button (key symbol) on the Control Panel. The Access button is located above the number "3" on the numeric keypad.

  2. Using the numeric keypad, enter your administrator password and select [Confirm] on the Touch Screen. The System Administration Menu screen will be displayed.

    NOTE: If you do not know the password, contact your administrator. The initial password at machine install is 11111. If the administrator encounters a problem with changing the password, or forgets the password, a service call must be placed.

  3. Select [System Settings]. The System Settings screen will be displayed.
  4. Select [System Settings] again.
  5. Select [Common Settings].
  6. Select [Image Quality]. The Image Quality Adjustment screen displays.
  7. Select [Automatic Gradation Adjustment].
  8. Load 8.5 x 11 inch (216 mm x 279 mm) or A4 (210 mm x 297 mm / 8.3 x 11.7 inch) paper in Tray 5 (Bypass Tray). Adjust the paper tray edge guide so that the guide gently touches the edge of the paper stack.
  9. Select the desired gradation adjustment screen.
  10. Press [Start]. The Adjustment Chart is output.

    NOTE: When printing the color chart for Auto Gradation and you get the message,'Auto Graduation Procedure has completed with an error' make sure that 8.5 x 11 inch (216 mm x 279 mm) paper is loaded into Tray 5 Long Edge Feed (LEF).

  11. Place the Adjustment Chart face-down on the Document Glass with both the Magenta color patches against the left side of the glass.
  12. Place 5 sheets of white paper on top of the Adjustment Chart and close the Document Glass Cover.
  13. Press [Start].
  14. To continue Automatic Gradation Adjustment with other screens, repeat steps 6 to 10. When you are finished, select [Close] until the System Settings screen is displayed.
  15. Select [Exit] to exit the System Settings mode.
Hope it helps!

May 02, 2011 | Xerox CopyCentre C128 Copier

1 Answer

System Error E000


This is usually a fixing heater fault.

The heating element in the fixing assembly (the hot rollers) has probably blown.
It can also be caused by a faulty thermal sensor, or a circuit board, relay or DC Controller.

If you are not competant at repairing copiers, you should have a service technician fix this.

The error cannot be cleared until the cause of the fault has been rectified. This is a safety measure to prevent overheating problem and further damage. The technician must clear the error in 'Service Mode'

Dec 21, 2009 | Canon imageCLASS D761 Copier

3 Answers

Xerox docucolor 12 system fault 15-362


Fault Code 15-362 - CAUTION: The Fuser Roll remains in a cammed-up position if power to the copier is interrupted while the copier is in use. The Fuser Roll will not be released from its position until the power is restored, the Power Switch is in the On position, and the Start button is pressed again. If the Fuser Roll remains in the cammed-up position for a prolonged period of time, copy quality defects will occur. To prevent damage to the Fuser Roll, switch the Power On as soon as possible after the power is restored, and make a copy of a document. If the machine is a DC 12LP send a print job from a workstation to prevent damage to the Fuser Roll.

Apr 15, 2009 | Xerox DocuColor 12 Printer

1 Answer

System fault 10:368! How I can make it working again?


change the control thermster of press roll (closer to the middle of the roll)

Oct 21, 2008 | Xerox DocuColor 12 Printer

3 Answers

Xerox dc 12 copier system faulit 9-354


Hi ,
Sir I am have dc12 mech
its giving error code 9-354.
send me the solution as soon as posible.

Aug 09, 2008 | Xerox DocuColor 12 Color Copier

1 Answer

Horizontal black and white lines are coming on copy


you don't mention whether the document you are copying also appears on the paper.If it does you could have 1 of 2 problems-
The drum cleaning system could be at fault or-
the fuser roller has picked up some **** easy test...... run copies and when the 1st copy edge appears switch OFF. This is a crash stop.Now examine the sheets in there.Is the stripe on the copy before the fuser (Heat) roller? If yes you could have a drum cleaning problem, usually fixed by changing the drum module.If no and the stripe appears after the heat roll, the problem is with the fuser system,dirty rolls etc. There are a number of other problems with stripes, but you have to start somewhere! If the document does NOT appear on the copy, forget all above, could be scan or ROS problem

Jul 20, 2008 | Sharp AR-5320 Black and White Copier

2 Answers

System fault


Refer to the link i posted and put in you question in the box and that should give you a correct information as its the manufacturer.

May 13, 2008 | Xerox DocuColor 12 Printer

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