Question about Computers & Internet
Since I do not know which model you have here are some general suggestions:
Depending on which model you have, some of them you can remove the battery and therefore reset it.
It could be that you need to let it charge, like 24 hours before using it again.
This means that the battery is dead or not charging. Perhaps something is wrong with the cord or battery charger, check and see if it is plugged in.
If that still does not help, then replace the battery. If the battery is not user replacable then you will have to take it to a service center.
Thank you for using FixYa
I hope this was useful and please comment if this was helpful to you.
Posted on May 19, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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