Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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I have an HP 8500 Wireless, I put in uverse about 3 months ago and since then the fax will send maybe one or 2 pages and then send out an error message, 350,351,349. I have called the installer of the uverse from what I have read it might be in the lines, I am also trying to fax this to my email which is also an efax that goes into my email at the same location.

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  • HP Master
  • 4,340 Answers

Go to HP.com and seek online chat support. they can run you through diagnostics and solutions, and it should be for free.

Posted on May 18, 2011

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I have a HP officejet 8500 wirelsss. It had worked finme since we nought it abiout 4 months ago. Now we can't print from any PC...says "disconnected. We did have a TWC technicina in to replace the...


If they installed a Modem/Access point that the computer talks to via wireless than this has become the new "hub"You may need to tell the printer the new settings so it knows to go through this "hub" 1. Press Setup 2. Scroll Down to network, press OK 3 Scroll to wireless network setup (could also be named Automatic Wireless Setup or Wireless Setup Wizard). Press OK 4. Highlight the Wireless Modems name, it will ask you for a password that the TWC man advised you, or you have set up. 5. It should connect to this and hopefully resolve your printing issue.
I hope this helps, if so please rate this response below Thank You for supporting the FixYa Community Regards GM

Apr 13, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

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We cannot send a fax. error 388 shows up all the time. from hp officejet pro 8500 a plus. In the Netherlnads


check this link.


Fax error codes and solutions on HP printers





http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02549&cc=us&lc=en&dlc=en&product=3752459&tmp_track_link=ot_search


Don't forget to like... :-)

Mar 09, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

How to turn fax send report on




the Officejet Pro 8500 Series can still do a fax confirmation page, you just have to set it up. Press the Setup button (looks like wrench), then 2. Print Report, then 1. Fax Confirmation. From there you can select to print it out on Send, Recieve, or Both.

Nov 20, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

I keep getting a printer jam error for the hp officejet 8500 wireless, no paper jam, have done everything HP suggests and still won't work. Can anyone suggest what to do other than buy a new printer?


Hi
This is a coomon problem with the printer the best thing to do is call HP and advise them of the issue. I recently had a customer who did this and even know it was out of warranty they replaced the printer.

Thanks

Daniel

HP Technician

Nov 14, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I need a test fax to see if i can receive on my hp office jet pro 8500.


Hi,

Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).
When your fax is received by the HP Test Fax Service, It will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.

Thank you for contacting FixYa Team


* Please rate this solution with Thumbs up and comment to help us improve providing support

Nov 13, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Fax log full HP Officejet 8500 error; Delete not


Please press the set up menu on th eprinter which is like a tool(wrench)-----Arrow keys-----TOOLS-----OK-----Arrow Keys------Clear Fax Log------OK.
This will clear the fax log.
If still the issue persists, please follow the below steps.
1. Touch the Setup icon.
2. Scroll to and touch Tools.
3. Scroll to and touch Restore Factory Defaults. A Defaults Restored message displays.
4. Press the Cancel button to return to the main menu.

And then, again cleasr the fax log by following the below steps.
Please press the set up menu on th eprinter which is like a tool(wrench)-----Arrow keys-----TOOLS-----OK-----Arrow Keys------Clear Fax Log------OK.
This will fix the issue.

Apr 11, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Can't get my hp office jet pro 8500 to receive or send faxes. Husband lost the instruction manual.


Follow this link to HP Customer Care: http://h10025.www1.hp.com/ewfrf/wc/pfinder?lc=en&dlc=en&cc=us&lang=en&tool=&query=OfficeJet+Pro+8500#N447

Select your OJ Pro 8500 Model (A909n - basic, A909g - wireless or A909n - premium). On the next page, Select 'manuals'. From there you can access (read online or download & safe to your hard drive) all of the manuals.

Nov 02, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Faxing multiple pages


reinstall the printer software. deleted the existing printer software first.

Sep 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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