Question about Office Equipment & Supplies
C0B4C Finishing option Exit Motor malfunction
Try reboot holding utility key down and do trouble reset, if it doesn't help then there is something wrong with exit motor, call for service
Posted on Dec 07, 2007
Check your bypass tray, the tray is on the right side of the machine, the tray flips out for legal and 11x17 paper sizes. Check that there is nothing jamed inside, code says that the tray can't lift. so check for anything jamed inside down there. As to reset the code open then close the front door where you put the toner. Turning the machine on and off will not reset the code. but open and closing the front door will clear about 80% of the service codes.
Posted on Jul 25, 2009
SOURCE: c350 malfunction code c-0501
After replacing the fuser unit, if you got a c0501 code you must open the front door where the toner is. On the right side (hinge side) next to the black toner and drum unit there is a plastic pannel/cover. In the lower portion of that pannel there is a hole where a trouble reset switch is loacted. With a flashlight you may be able to see it. You are ment to use a thin screw driver or the like to push the button. You do this while the machein is on and desplaying the code. As soon as you press the button the copier will clear the code and start warming up. Thats it! If you are un certin of the button placement you can take out three screws from the pannel and loosen one screw from the pannel above it and and pull the pannel off the unit. You will see the board and it is the button on the (left), as there are two of them. Tho you only have access to the one thru the cover.
Posted on Oct 18, 2009
How to clear a fuser error code (C0500, C0501, C0510, C0511, C0520, C0521).Solution
To clear the fuser error code, perform the following after correcting the cause:
1. With power ON, open the front door and locate the small, rectangular hole below the imaging unit removal tool.
2. Insert a suitable object into the hole to actuate the reset switch .3. The code should clear and a message to close the front door should appear.
Posted on Feb 19, 2010
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