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The date on my daughters 5712 keeps going back to default as soon as the computer is switched off is there anything i can do to correct this. Have done sstem restore.

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It's very likely you need to change the CMOS battery. it will be inside the computer, connected to the motherboard. You will have to open up the casing to reveal it. You can take out the battery and find a replacement at usually any radio shack...they are pretty standard lithium battery. Similar to these: http://img.diytrade.com/cdimg/650073/5025574/1/1199521448/CR1625.jpg

just match the type and replace it in the same direction as the existing one is. It's a pretty easy swap, getting to it is the toughest part.

Good Luck.

Posted on May 18, 2011

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Yes, the CMOS battery has given up the ghost. They can last for years but can also go any time after about 3.

They're a fairly standard affair. A coin shaped battery about an inch in diameter.

Normally on a laptop, they're got at via lifting the keyboard. Best to consult your user manual

Now I'm not sure who makes a 5712 laptop, so if you've lost your user manual, you should be able to download one from your laptop manufacturers website, follow links for support and downloads.

To give you some idea of what needs to be done, its fairly easy, go you youtube, and search for CMOS battery replacement. There's loads of short movies showing you how to go about it.

Posted on May 18, 2011

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This happens because the battery on the motherboard has gone flat. So when the mains power is off the battery is not backing up the motherboard data which includes the date and time.
You had best take it to pc world as its an advent and they will fit it as it requires a strip down.

Posted on May 18, 2011

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The CMOS button battery is defective, this battery backs up the date circuit so you don't loose the date when power is off. Open the case and replace the button battery which is located on the main circuit board of the PC.

Posted on May 18, 2011

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During the boot process you will see on the screen to press a certain key to enter setup

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Restart the computer. If you are already in Windows, you can do this from the Windows Start menu, go to Turn off computer and click Restart. As the computer restarts, watch for a progress bar at the bottom of the screen. press F8 about once every second. Immediately press F8 before the progress bar reaches the right side of the screen. From the Windows Start-up menu, highlight Safe Mode and press Enter. Wait for your desktop to appear, and then make the necessary repairs (for example, uninstall programs or devices). When the repairs are done, restart the computer, and allow it to boot normally.

Alternate:

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Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer)

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Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart



click start all programs accessories scroll to system tools from there you should see a system restore click next a sytem date should open up select the date you want to restore your computer to or if you want a full factory restore or

Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer) or

During the boot process you will see on the screen to press a certain key to enter setup

Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart




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