Question about Computers & Internet
Is this your first time of using this external drive with your computer?
Connect the external drive to another computer and observe if it's going to work perfectly on that computer.
Which ever the case ma be, here is what you need to do on your computer;
Insert the external drive into your computer
Go to device manager.
Go to the name of the external drive.
Right click on the external drive and click 'Uninstall"
Allow the external drive uninstall from your computer.
If possible uninstall every other device under the "Universal serial bus controller (usb).
Once this is done, disconnect/remove the external drive from your computer.
Restart your computer.
Wait a while for the computer to boot computer. Also whatever you have uninstalled from the device manager, might install automatically. Which ever the case maybe, make sure your computer has finished booting or installing any device before you attempt to insert the external drive into the usb.
Now insert the external drive and wait for the computer to install the external drive, then observe if it will open this time around.
By now it should open. But if it doesn't open, please let me know so that I may direct you further on what next to do.
I wish you good luck.
Posted on May 18, 2011
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Posted on Jan 02, 2017
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make sure that the leads are in there correct slots
One bad lead can cause a computer to continue on a cycle or to shutdown or fail to detect your hard drive
Test all leads that attach to your hard drive including electrical extensions,IDE,SATA
the leads from your motherboard to your hard drive make sure they have a secure connection and are not faulty or just replace them there probably old and faulty
hope this helps
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