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I have a Dell Latitude E6410 that when I turn on I get this message "This computer system, #B6D8YN1-2A7B, is protected by a password authentication system. You cannot access the data on this computer without the correct password. Please type the system or administrator password". How can I fix this problem? Thank you in advance.

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Easy solution but sometimes hard to do because of close quarters.What you need to do is locate the watch battery inside of the lap top.It may be under one of the back panels but not all ways.If you have to open the case it is super easy to break something and some will only open an inch because of a small electric ribbon hooked to the top board.What you do is remove the watch battery for ten minutes and then put it back in.Be sure and ground your self by touching the metal frame because if you have any static electricity and it jumps to the mother board it will fry the motherboard.If your not handy with delicate work I would take it to a technician. Good Luck. Easy solution but sometimes hard to do because of close quarters.What you need to do is locate the watch battery inside of the lap top.It may be under one of the back panels but not all ways.If you have to open the case it is super easy to break something and some will only open an inch because of a small electric ribbon hooked to the top board.What you do is remove the watch battery for ten minutes and then put it back in.Be sure and ground your self by touching the metal frame because if you have any static electricity and it jumps to the mother board it will fry the motherboard.If your not handy with delicate work I would take it to a technician. Good Luck.

Posted on May 18, 2011

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