Question about Computers & Internet
When you start your computer, you may receive one of the following error messages:
Contact your product support representative for assistance. The following status will assist them in diagnosing the problem.
(0x4, 0x1, 0, 0)
Setup cannot continue. Power down or reboot your computer now.
For a list of antivirus software manufacturers, click the following article number to see the article in the Microsoft Knowledge Base: 49500 List of Antivirus Software Vendors Note You may have to use more than one brand of virus-detection software to detect and remove various viruses.
Important If your computer has been infected, it may be open to additional forms of attack. We recommend that you rebuild infected Internet-facing servers by following the guidelines that are published on the CERT Web site. Internet-facing servers are servers that function without a firewall or other protection. It is also a good idea to rebuild any other computers that are at risk because of their proximity to infected computers before you put them back in service.
If a virus has infected your Windows XP-based computer and a virus-detection program cannot remove the virus and repair the system, you must repartition and format your hard disk and reinstall Windows XP. For additional information about partitioning and formatting a hard disk with Windows XP, click the following article number to view the article in the Microsoft Knowledge Base: 313348 How to partition and format a hard disk in Windows XP For more information about how to help protect the boot sector from viruses in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base: 122221 How to protect boot sector from viruses in Windows Back to the top Device Driver IssuesYou may receive a "Stop 0x0000007B" error message in the following scenarios:
During the first phase of the Windows XP installation, Setup displays the following message at the bottom of the screen: Press F6 if you have to install a third-party SCSI or RAID driver. Press F6 and then follow the instructions to install a mass-storage device driver from your Original Equipment Manufacturer (OEM). For additional information about using F6 to load an OEM device driver to support, click the following article number to view the article in the Microsoft Knowledge Base: General Troubleshooting If none of the issues that have been described in this article apply to you, use the following general troubleshooting steps:
Note: If Windows NT 4.0 or Windows 2000 was installed previously on a mirrored boot partition, see the Other Issues section in this article.
Posted on May 18, 2011
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Posted on Jan 02, 2017
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