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We have the Nortel Networks t7316e phones. When we use the auto attendant feature on our phone system, it disables the caller id feature. Can we still get caller id to display once the caller has selected an extension.

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  • tw31 May 18, 2011

    Thanks for your reply Kenneth. The extension receiving the transfer does not get the callers id now. Should they? When you say just buy a cheap caller id at wal mart, what exactly would I need to get?

  • tw31 May 18, 2011

    Thanks for your reply Kenneth. The extension receiving the transfer does not get the callers id now. Should they? When you say just buy a cheap caller id at wal mart, what exactly would I need to get?

  • tw31 May 19, 2011

    Yes, thank you!

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You will have to have an additional caller ID for this. Put it in the line between the phone console and the incoming line. You will always see the caller id there no matter what.
Just buy a cheap one at walmart. They are all the same. Otherwise, only the caller receiving the transfer will get the callers id

Posted on May 18, 2011

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