Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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HP Officejet 6500 only a couple months old...everytime I try to copy or scan it leaves a black line down the middle of the page. Doesn't do it when I print from the computer. Theresa

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The part of the printer that scans the paper is probably dirty, hence the line only on things that have been scanned/copied.

Take a look at the floowing link which takes you step by step through the cleaning process.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=3795309&prodTypeId=18972&objectID=c01658811

Hope this helps.

Posted on May 18, 2011

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Scan and copy produce a black page


Scan head faulty(which is moving while scanning & copying) , replace it..

Nov 16, 2011 | HP Officejet 6500 Wireless All-in-One...

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I have an HP Officejet 6500 wireless printer. If I scan or copy a document through the feeder the scanned or copied document has vertical lines from top to bottom. If I lay the document on the glass and...


Lift the scanner top, then look at the narrow pane of glass. There probably is a spek of dust or ink on it. Clean it with alcohol. I've had to remove the glass, due to the speck being on the undersaide of the glass.

Also, lift the ADF cover and clan the rollers with a damp cloth.

Jul 17, 2011 | HP Officejet 6500 Wireless All-in-One...

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I always have a black line down the middle of the page when i scan. help


If there's a black line when scanning but not when printing, you need to clean the scan bed. Either the glass has something on it or check the paper path if you're using the ADF. A single ink spot either place will print a line down the whole length of your scan.

May 12, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

There is a black line down my pages when i copy or scan on my officejet 6500 all-in-one


Hello there,

Try this link,

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02455482&cc=us&lc=en&dlc=en&product=4083871&tmp_track_link=ot_search

This document will provide you a step by step solution to fix your issue.
The good thing about this is that it also provides full illustrations

Please don't forget to leave a feedback and testimony if it works and please do not forget to click 4 thumbs.

Cheers!
.

Mar 22, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

When I use the feeder either for scanning or copying, the page has a black vertical line . When I make normal copies or print outs it is fine, only the feeder makes the black line. Thank you


Under the Automatic Document Feeder is a small glass.
This glass becomes dirty, creating lines on the page.
open up the scanner cover and clean the glass

Feb 17, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Black vertical lines on copies and scans from auto


This means the read area is dirty. Clean the glass with glass or lens cleaner at the area where you place the head of the paper if you wanted to lift the cover and scan a page without the autofeeder. There may be white out or toner stuck to the glass. This can be removed with a glass blade.
This answer assumes that prints from the computer are fine...

Apr 03, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

When receiving a fax there is a black line down the middle of the paper


If you can copy or print and there is no line, the line is coming from the fax machine of the sender.

Dec 24, 2009 | HP Officejet 6500 Wireless All-in-One...

1 Answer

On sending a fax the receiver copy has a black


You must clean the glass strip that the origional passes over to be scanned. You may have White-Out or an Ink smuge on it. Another way to determine if it is your FAX is to put in an original and make a copy. If the line is on your copy than it is your scanner **** (glass).

Oct 30, 2009 | HP Officejet 6500 Wireless All-in-One...

1 Answer

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Try leaving the cover open and run a test scan, once with a fresh sheet as the item to be scanned and then a second time without anything on the table.  You may see what is blocking the light source or possibly a defect in it.
Scanning is done left-right, left-right across the width of the page and the vertical stripe indicates that the blockage is present during each scanned line.
In servicing copiers and multifunction machines, I have found a number of curious contaminents, one of the most annoying was a moth, still alive, that would randomly sit on the lamp, causing some pages to come out OK, others not. 
If your copies and printouts are coming out fine, then only the scanner can be at fault.

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1 Answer

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have you check with new cartridge. if the problem is still there with new cartridge then your printer needs cleaning from inside.give it to service.

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