Question about Panasonic NN-SD797S Microwave Oven
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Posted on Jan 02, 2017
Finally built up the courage to call GE Appliance number and weave my way through the phone menu system. Pressed the right menu option (sales) to speak to someone about trim kits. Found out that the trim kit model number is JX1527MWW. Then called back to select a different menu option (other) and learned from someone else that since the trim kit model is more than 1-2 years old, there's a slim-to-none chance any new microwave models will work with it, and even if there was they couldn't easily cross-reference against a model that old to tell me which one (or something to that effect). So I hit a dead end. Only option for me at this point is to buy a new microwave with new trim kit.
(Personal note: I think the trim kit business is a racket, in bed with the microwave manufacturers. Why else would there be no standard dimensions for microwaves by now--like refrigerators have--and why is it a few pieces of sheet metal cost over $150? Pretty convenient that every microwave model needs its own trim kit model!)
Posted on Nov 22, 2008
The owner's manual cover should cover this. if for some reason you don;t have yours, you should be able to download it here.
If you're outside the US, see Panasonic.net.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Jan 17, 2010
I have the Thermador MBBS/01 in a Theramdor oven/warming drawer/microwave unit. When I was told it would be $600 to repair it, I called thermador & they don't make a replacement. Thermador CS was even rude about it. I searched & searched for a microwave that would fit & found a GE model JEB1860M1SS at Home Depot for $259.00. My husband & I just installed it & the frame kit inside, on the old Thermador micorwave fit PERFECT! I could not believe it. I thought we would either have to settle for something looking tacky in the hole or buy a whole new unit. Looks like it came in that unit.
Posted on Mar 27, 2010
Thermador doesn't make one, but we found the GE JEB1860SM1SS from Home Depot fit perfectly. For only $259. The repair to fix our Thermador was $618. It was only 5 years old. I couldn't believe it already went out. I won't be buying anymore Thermador appliances.
Posted on Mar 27, 2010
No it definitely isn't. Sounds as though they got the interlocks connected incorrectly, or the control panel is defective.
Either way, you definitely need to send it back to where you bought it.
Posted on Oct 22, 2010
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