Question about Sharp Office Equipment & Supplies
Check your drum for black lines on it. Chances are the drum as been scored and needs to be replaced.
Posted on Aug 14, 2008
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Posted on Jan 02, 2017
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If the optics are clean (use lint free cloth on 4 rows of black thingys underside of lid)
Then it sounds like the yellow drum needs to be replaced, when printing in word I'm guessing that you have it set to B/W prints hence no colour is engaged, no lines
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