Question about Sharp Office Equipment & Supplies
Check your drum for black lines on it. Chances are the drum as been scored and needs to be replaced.
Posted on Aug 14, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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If the optics are clean (use lint free cloth on 4 rows of black thingys underside of lid)
Then it sounds like the yellow drum needs to be replaced, when printing in word I'm guessing that you have it set to B/W prints hence no colour is engaged, no lines
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