Question about Philips 50PF9830A 50 in. Plasma HDTV

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Upon my return from being out of town yesterday, when I turned on the Phillips 50PF9830A flat screen TV (circa 2005, but has worked perfectly all this time), the settings MENU popped onto the screen, and will not go away. The TV is connected to a Comcast cable box and BOSE surround sound system. The only way to move through the MENU screen (with all the settings options) is to use the original Phillips remote. But, there is NO way to get the menu to disappear from the screen. If you navigate to EXIT, the MENU disappears for approximately 5-6 seconds (the cable picture comes on perfectly during that time) but then immediately returns. There is no way to eliminate the MENU from the screen permanently. I have never had or seen this problem before. Can you help me?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 304 Answers

SOURCE: Menu Screen Keeps Coming up on the screen

The most commom causes are One. There ia a stuck button on the tv itself. The Menu button. The membrane switch or the TACT switch is bad and needs to be replaced. The Main bd can also be bad.

Posted on Jul 17, 2009

dsacco86
  • 1077 Answers

SOURCE: phillips plasma tv. Settings menu pops up all the

Philips.com should have a software upgrade for your TV to fix the problem. This is a common problem with Philips TVs and they have made upgrade software to address the problem.
Go to the Philips web site and all the procedures for download to your TV will be there. The only thing you will need to this is a USB memory stick. Download should be FREE.

Posted on Aug 03, 2009

  • 55 Answers

SOURCE: NO SOUND FOR TV BUT I HAVE SOUND ON DVD

the bose has to be hooked up to the cable box output and video 1 on the bose. This is the only way it will work

Posted on Sep 21, 2009

tlm931
  • 273 Answers

SOURCE: My Phillips Plasma tv MENU pops up unasked and obscures screen.

there is a soft ware upgrade for that problem on there web site you can down load it to a thumb drive and upgrade your set

Posted on Oct 31, 2009

circuitworld
  • 335 Answers

SOURCE: 42'' lcd turns on no picture/menu

Your tv is being attacked by electrical surges which seem very violent and has already damaged some logic controls. Please invest in a AC filter which will protect your tv from such spikes....... but first you need to get your tv serviced from the electrical damaged it has already suffered.

Posted on Nov 03, 2009

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