Question about HP Office Equipment & Supplies
I'm thinking that in your zeal to communicate this error message to us, you copied it down wrong. Maybe you meant to type 30.1.13.
If that's the case then your printer is suffering from a communication problem between the scanner control board(SCB) and the front side optical board (Scanner).
This is a very difficult problem to troubleshoot because there is a 20 step document that must be followed.
A trained printer tech is needed to look at the printer.
Not what you wanted to hear, but if you want it fixed make the call.
Posted on May 19, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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