Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner

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I am trying to scan and i get the message "communication error - make sure computer is connected - i am using wireless and the printer works what do i have to do to make the scanner work?

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Hi,
To work around this problem, you must create a Windows Firewall exception for TCP port 21. To do this, follow these steps:

  1. Click Start, click Run, type firewall.cpl, and then click OK.
  2. In the Windows Firewall dialog box, click the Exceptions tab, and then click Add Port.
  3. In the Add a Port dialog box, type Scanner and Camera Wizard in the Name: text box.
  4. In the Port number: text box, type 21.
  5. Click TCP, and then click OK.
Restart the computer and now you should be able to scan.
Cheers.!!!

Posted on May 18, 2011

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Posted on Jan 02, 2017

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