Question about HP Photosmart C6280 Printer

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I bought my HP Photosmart C6280 in Switzerland, using cartridges 363. Now I have moved to South Africa and I can only buy cartridges 177. When I put them into my printer it says "Incorrect Ink Cartridge". Even though it is EXACTLY the same except for that number on it! What can I do???

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  • 3,247 Answers

It is likely that you havr a mix of trade and host supply of ink cartridges. Even though HP363 and HP177 are compatible cartridges it is not the issue. Refer this article.

Hope this helps.

Posted on May 18, 2011

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Posted on Jan 02, 2017

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2 Answers

I have a photosmart printer, bought in England, which requires HP 363 cartridges. Whilst in USA in June I enquired at a computer supplies store if they sold these. The assistant looked it up on the HP...


Hi there
I have just done exactly the same thing - a Uk printer but now in the USA - were you able to resolve or is the only solution to buy a new printer or get cartridges shipped from the UK. Its ridiculous.
have you found a better solution??
Helen






Oct 14, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I installed 177 cartridges instead of 363 and of course the machine seems to know this! can it be programmed to accept the 177


No. Printer manufacturers vary the electronics on machines between countries. For example, you have a machine purchased from the UK that is the same as a model you can purchase in the US. The ink cartridges available in the US cannot be used in the UK machine because they essentially cannot communicate with each other.

Sep 27, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Have bought HP Photosmart c6183 from UAE, where it used to work on 177 cartridge. Shifted to Singapore but cannot find a compatible cartridge. 02 Cartridge is compatible with same series but printer says...


Sorry, only a 177 will work. HP is very specific with their cartridges. There are many web sites that will refil this cartridge for you. They send you the newly refilled one and you put yours in the package they sent theirs in for a credit when they get it back to their facility. At least it will be a 177.
Blessings,
A/V Media Guy

Nov 22, 2009 | HP Photosmart 3310 Printer

1 Answer

Using 02 series cartridges in 363 configured printer


Hi,
You are correct those printers & cartridges are designed to work only in their original countries of origin…
For example if you bought the printer in Europe, it uses the #363 cartridges.. If you were to have bought the printer in the US it would use the #02.

You can contact HP and over the phone they can help you turn your printer from a #363 into a #02…ou might need to have a “story” ready ;)

Once the conversion is done, from that moment onwards, your printer will only take #02 carts...

Only HP can make that change...

Cheers,
Ed
PS: If you get a chance, please grade this advice...

Nov 07, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Ink System Failure on a HP Photosmart C6280 All-in One


This is likely a cartridge problem except if the carriage is not moving at all. If you still have some of the used cartridges you can used them to trouble shoot by elimination ok. Or contact a nearby technician who has the cartriges to use them for trouble shooting. I strongly believe the one of the print carts is the culprit. Good luck

Jun 02, 2009 | HP Photosmart C6280 Printer

1 Answer

Use HP 363 cartridges instead of 177 for my Photosmart C7183


Phone HP.  After about a month hanging on, on their premium rate number, you'll finally be put through to someone who doesn't understand the problem.  Then, after your beard has grown another inch or two, if you're lucky, you'll actually get someone who understands the problem.  Some birthday's later, you'll be connected to a technician who can talk you through a simple number of keystrokes to re-configure the printer.
Reckon this cost me 30 UK pounds - seriously -  I had to call five times  but eventually it was done.

Apr 06, 2009 | HP Photosmart 3310 All-In-One InkJet...

3 Answers

Printer set up to use ink cartridge 177. Need to change to 363.


Hello, I bought my printer from my home country to USA. The ink cartridege HP 177 is not available in USA and I tried HP 02 but it did not work with it.,....

How to find a solution for this problem.

Mar 02, 2009 | HP Photosmart 3310 Printer

1 Answer

HP bought in Europe, and North American cartridges not working


you would need the logic board replaced which would exceed what the printer is worth,

Feb 03, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Use HP 363 cartridges instead of 177 for my Photosmart C7183


Hi,


Let me inform you that printer would be set as per the zone and here is the information regarding the cartridge details.


Zone 1
Zone 2
Zone 3
Zone 4
02
363
177
801





Regards,


Sagarjd

Nov 10, 2008 | HP Photosmart C6180 All-In-One InkJet...

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