Question about Brother HL-2040 Laser Printer

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The printer is having continuous paper jams it seems to be sticking when it comes through the rollers before coming out of the machine, any suggestions?

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Hi, if you have vacume cleaner then clean your printer first. and remove roller and clean also gently.

After that uninstall printer and re-install it.

Thanks

Posted on May 18, 2011

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Posted on Jan 02, 2017

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1 Answer

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Then have tech come out and look at it sound like a sensor is bad and ore the rollers are dirty that sound you hear is a clutch turning do not continue to do that

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When there is a paper jamb make sure the whole piece of paper is removed because any tiny pieces of paper that are left behind will cause further paper jambs.
If the paper does not feed through the printer correctly then the rubber rollers are dirty/sticky. Clean the rollers with methylated spirits to stop the paper from sticking to the rollers.

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Have you replaced the pickup rollers yet? The rollers are the most common cause of paper jams and multi-sheet paper feeds. The pickup rollers come in a kit with rollers for tray 1 and tray 2 along with a new transfer roller. The kit is available here:

http://www.ccl-la.com/catalog/product_info.php?products_id=302

Look at your pickup rollers, they should have a rough surface almost like a fingerprint, if the surface is smoother then they need to be replaced.

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Wipe the paper feed rollers with a clean rag wetted with plain water. You can also replace the feed rollers, search for "paper feeding kit" for this printer. Should be $20 to $30.

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After copying when paper come out it stick with the rollers.


Hi ashraf_snake, first could you be more descriptive in the area of the paper jam. Is it your original that is jamming in the doc feeder or were the paper comes out of the machine?

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Hi.
Try this
1.take a sheet of paper ,,fold it length wise 2-3 times to make it thick.insert this into the paper feed tray...move it left and right a couple of times..this clears the obstruction if any..
if this does not work..call lexmark tech support,,,your printer would be replaced if in warranty..
good luck

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On this model, the roller assembly may need to be replaced. The part comes with a complete set of rollers and a new clutch on the end of the shaft. This clutch is important to the operation of paper feeding.
The other area that can be a problem is a solenoid that actuates the clutch. If the solenoid does not operate you can have paper jams.
The supply voltage for the paper solenoid clutch is supplied by the mother board. If this is the case, a new mother board needs to be installed.
The paper trays have springs under the metal tray, sometimes stretching these springs just a small amount can help to increase the pressure to the paper feed rollers. In time, they can get weak and with a full tray of paper, the paper will not touch against the feed rolls.
If possible, sometimes using a light weight piece of sandpaper, scrub the rollers to break the hard rubber glaze. This can give better grip to the feed paper.
On this machine, there is a side door to on the right side. It opens to clear a jam. There is a black door inside that flops out. If this black door is not hinged, and you can hold it in you had in any side position or comes off and in your hands, this black door needs to be replaced. This door has rollers, which help drive the paper.
For safety reasons, a service call may need to be placed on this model machine.
This is a very good model, customers prefer this machine because of its uniqueness in preforming jobs different from even the newest models.
If you wish to keep this model and the manufacture continues to support the product, you can make a good investment on this model.
If you decide you wish to keep this machine, pay the price, and get the service work done properly by a trained service representative.
Above all, be safe and enjoy your product.
Good luck.

Jul 27, 2008 | Xerox WorkCentre Pro 765 Laser Printer

2 Answers

PAPER JAM


Rotate tires. Pull out paper tray. Pull down on red low paper indicator at left bottom. Two rollers come down on axel near center. I pulled off the rubber tire like roller, then twisted the roller inside out and reinstalled it with the fresh side out.
If tires dry out again will probably buy new ones from ebay.

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The samsung printer have three paper jam sensors. First (paper jam 0) after the feed rollers. Second (paper jam 1) at the left of the feed rollers and third (paper jam 2) at the fuser unit where it is hot. You can see the actuator between the two white rollers. Paper jam 2 is mainly cause by the scrappers out of position on the side of the upper heat rollers.You will have to clean it and put it back into position.

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Doesn't Print - Says "Paper Jam"


That is the problem, machine will show printer jam if paper feed rollers fail to pick up paper when requested, your machine sounds like it needs new paper feed roller or you can clean the paper feed roller with a slightly! damp cloth.

If no jam light shows when power is turn on and machine comes to ready and then you send a job to printer and it then shows jam then it is the feed roller or sometimes the feed clutch

If on the other hand it always show jam then there is or a switch is stuck.

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