Question about Whirlpool GB2SHDXP Bottom Freezer Refrigerator

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The Refrigerator is 2 years old, and is no longer able to reach below 38 degrees in the Refrigerator or Freezer. 3 days ago noticed food in freezer was defrosted. Verified nothing was blocking vents, verified coils under freezer where clean, verified Compressor was running and cooling fan was running by removing rear inspection panel, verified air was moving thru vents in both freezer and refrigerator. Noticed Compresser running but line was cool, not real cold, and coils under freezer were not warm. Small amout of ice on freezer back wall. Unplugged fridge for 12 hours, water overflowed condensate pan, plugged back in, and after 24 hrs running will only reach 38-39 degrees. Cannot find defrost timer, assuming its integrated in circuit board located in control panel. Could you please tell me what is wrong? Thank you, Chris

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  • lake789 May 18, 2011

    Hi heatman,
    If the refrigerant is low, can this inexpensively / easlily be repaired? I did not see a tap to charge on the lineset, it looks like a sealed unit. the Frige was $1200, I do not want to pay half that again to fix it. Can you estimate the cost of the re-charge? this was my thought as well. There is no appreciable dirt on the coils, but there is a small white residue on a bend in the line near the compressor, may just by flux from a joint seal. Thank you,

  • lake789 May 18, 2011

    I'm not certain I replied correctly the fist time, so here goes..

    The potential problems you described are what I was thinking could be the cause as well. Can the low refrigerant problem be inexpensively / easily corrected? I do not see a tap in the lineset anywhere the line is visible, it looks like a factory sealed set-up? I do not want to spend more than half the cost of the $1200 fridge to repair it only to have something else go wrong a year later. I've never known anyone that had a refrigerant problem so quickly.

    Can you estimate the cost of a repair for the problem you described, and the likelihood the repair will then last for 10 years?

    Thank you,


  • lake789 May 18, 2011

    Thank you for the information heatman. Your response was what I was afraid of, I won't be buying a Whirlpool for my next one if I can help it!



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Hi Chris,

The problem would seem to be that you developed a small leak in the refrigeration system. This is also assuming that you checked and cleaned the condenser coils which are underneath the fridge. Excessive dirt could also cause this, but from what you are describing I would say the problem is more then that and you have a leak...

The only other thing would be thermostat sensor issues, but then the compressor would be cycling and not running steady...


Posted on May 18, 2011

  • D. Floyd Kolb
    D. Floyd Kolb May 18, 2011

    Hi Chris,
    A refrigeration system can leak at any given time. I have seen some last forever and others leak in weeks...go figure...
    Anyway yes they are factory sealed and to get more in there a valve needs to be put on...
    However the leak also will need to be found and the repair would be permanent.

    So just thinking out loud...

    Your going to have a days worth of labor...8X $75.00= $600.00
    Materials...freon, valve, etc... at least another $200.00

    So you will be well over half the cost of a new one to fix...

    Unfortunately I would probably go shopping...hopefully your luck will change...




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