Question about HP LaserJet 5200 Printer

1 Answer

13.20.00 JAM INSIDE TOP COVER - HP LaserJet 5200 Printer

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,089 Answers

Without seeing the printer or knowing what you have already done....a "13.20 Jam inside top cover" error means that a jam occurred in the registration assembly area.
Remove the toner cartridge.
Remove all paper from inside printer.
You should see a metal flap. That's part of the "registration assembly".
Lift it up and make sure that all paper pieces are removed. Use a flashlight if you can.
Make sure that the media size that you are using matches the tray settings and the dial on the tray.
Reinstall the cartridge and try again.

Posted on May 19, 2011

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 393 Answers

SOURCE: 13.20.00 Jam in top cover area, no jam

pull your fuser out and you will find the jam and reason for the noise. it is pulled from the rear 2 covers and 2 screws

Posted on Jun 23, 2009

  • 1 Answer

SOURCE: paper jammed problem 13.05.00 JAM INSIDE TOP COVER

It happens form both: manual feed and tray... sensors don't look misplaced.

Posted on Jan 17, 2008

pineworks
  • 4041 Answers

SOURCE: 13/20.00 jam inside top cover message and have

Hello there
Ok try this may cleaer it.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you.
Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Mar 09, 2010

  • 12 Answers

SOURCE: Have Kyocero 2050. Error - Misfeed paper - Open

JAM 00 means ..printer not able to pickup paper from tray... check paper pickup assy.. and also check registration sensor...

Posted on Feb 07, 2011

celibytes
  • 70 Answers

SOURCE: paper jam on top cover but ther is no paper on top

There could be a problem with the sensor it might got stack,look for the small movable part near that top cover,

Posted on Apr 15, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I have 5200 hp laserjet printer is a problem 13.05.00 jam inside top cover tell me this problem


A jam has occurred in the registration
assembly area.
1. Press the 'down arrow' to see step-by-step
information.
2. Open the top cover and remove the print
cartridge.
3. Remove all media inside.
4. Lift the metal flap and remove any
remaining media.
5. Verify that the media size matches the
tray settings and the dial on the tray.
6. Reinstall the print cartridge and close
the top cover.
7. To exit, press ? .

Oct 27, 2011 | HP LaserJet 5200 Printer

1 Answer

My HP 8500 a909a states there is a carriage jam. However there is not paper jam. I've tried resetting it and turning off, pluging into wall outlet, removing and replacing the printheads. I think...


Hi, please try this:



1. Remove all media from the output tray.

2. Check the duplexer.



a. Push the button on either side of the duplexer, and then remove the panel or unit.

eibraz_30.jpg

b. Locate any jammed media inside the device, grasp it with both hands and then pull it towards you.

c. If the jam is not there, push the latch on the top of the duplexer and lower its cover. If the jam is inside, carefully remove it. Close the cover.



eibraz_31.jpg

d. Reinsert the duplexer into the device.


3. Open the top cover and remove any debris.

4. If you have not found the jam and have Tray 2 installed, pull out the tray and remove the jammed media, if possible. If not, do the following:


a. Ensure the device is turned off and disconnect the power cord.

b. Lift the device off Tray 2.

c. Remove the jammed media from the bottom of the device or from Tray 2.

d. Reposition the device on top of Tray 2.


5. Open the print carriage access door. If there is paper remaining inside the device, ensure the carriage has moved to the right of the device, free any paper scraps or wrinkled media, and pull the media towards you through the top of the device.


6. After clearing the jam, close all covers, turn on the device (if you turned it off) and resend the print job.

Aug 23, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

My hp 8500 is saying paper jam but there never was one


Hi, please try this:

1. Remove all media from the output tray.
2. Check the duplexer.

a. Push the button on either side of the duplexer, and then remove the panel or unit.
eibraz_30.jpg
b. Locate any jammed media inside the device, grasp it with both hands and then pull it towards you.
c. If the jam is not there, push the latch on the top of the duplexer and lower its cover. If the jam is inside, carefully remove it. Close the cover.


eibraz_31.jpg

d. Reinsert the duplexer into the device.

3. Open the top cover and remove any debris.
4. If you have not found the jam and have Tray 2 installed, pull out the tray and remove the jammed media, if possible. If not, do the following:

a. Ensure the device is turned off and disconnect the power cord.
b. Lift the device off Tray 2.
c. Remove the jammed media from the bottom of the device or from Tray 2.
d. Reposition the device on top of Tray 2.

5. Open the print carriage access door. If there is paper remaining inside the device, ensure the carriage has moved to the right of the device, free any paper scraps or wrinkled media, and pull the media towards you through the top of the device.

6. After clearing the jam, close all covers, turn on the device (if you turned it off) and resend the print job.


This is based on the HP 8500 manual. I hope this helps.

Aug 22, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Jam is in the back door area..paper tore off inside...is there anyway to take out top section inside the back door to clear?


There is, but best done in a shop. You remove the back cover, 4 screws, and the fuser is held in by another 4 screws. The fuser has to be aligned to gears on the right, and a spring loaded connector on the top left to be removed. You also have to remove the right cover and unplug the 2 cables to the fuser to get enough room to clear the jam.

Apr 20, 2010 | Samsung CLX-3175FN Color Laser All-in-One...

2 Answers

Paper jam on top cover but ther is no paper on top


check for stuck up key sensor, hook type that detect paper passing, some time that key dislocate.

Apr 15, 2010 | Office Equipment & Supplies

2 Answers

Top cover paper jam in laserjet 4345mfp


check the top cover, all the trays of the printer. sometimes there are small particles of paper that is put in the trays or inside the machine.

Feb 25, 2010 | HP LaserJet M4345 MultiFunction Printer

1 Answer

13,20.00 printer error


13.XX.YY JAM IN TRAY X 13.XX.YY JAM INSIDE DUPLEXER 13.XX.YY JAM INSIDE TOP COVER

Oct 01, 2009 | HP LaserJet P3005 Printer

1 Answer

13.20.00 Jam in top cover area, no jam


pull your fuser out and you will find the jam and reason for the noise. it is pulled from the rear 2 covers and 2 screws

Jun 23, 2009 | HP LaserJet 4200 Printer

3 Answers

Paper jammed problem 13.05.00 JAM INSIDE TOP COVER


It happens form both: manual feed and tray... sensors don't look misplaced.

Nov 19, 2007 | HP LaserJet 2420 Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

2,654 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...