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My hitachi DZ-HS500E/E is connected to a USB port on my PC, I have selected HDD on the camera but it is not listed in the SOURCE table as an available import

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the following solution is valid in case the software Hitachi Imagemixer 3 is installed on the computer and working. I understood you can access other sources such as SD card or DVD.

Disconnect camcorder USB.
Turn off computer.
Remove battery from camcorder, to power reset.
Restart computer.
Connect camcorder to power AC charger and restart it.
Switch the selector on camcorder to HDD (keep USB cable not connected).
Connect USB cable, possibly using a different USB port on computer/Mac.
Start Imagemixer 3 and try accessing the source again.

After minutes, the HDD will be displayed as an optical disk in both MAC and Windows. For details on single operative system see the user manual from page 125. Here the manual:Instruction Manual.

If the procedure does not work, then the software must be reinstalled. Before reinstalling the software test using a different USB cable and a different port. Please, refer to manual page 120 for software setup on the different operative systems.




Posted on May 18, 2011

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Posted on Jan 02, 2017

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