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Hi, i have a samsung notebook, recently it has started to go into a blank, white screen, sometimes it stays like that sometimes it goes on and off. i've tried to install a new anti virus software but is being really slow, my old anti virus was still valide but it didn't actually seems to ever pick anything up. is this a virus or something wrong with the computer?

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I would reboot into safe mode, then run your anti-virus/anti-spyware software again, then try rebooting in regular mode and see if that fixes the issue. It sounds like it could be a hardware issue, though... possibly a loose connection or faulty screen, if the virus/spyware search doesn't pan out.

Posted on May 18, 2011

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