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Have a rinnai high efficiency 30 every thing seems to be working ok but dosnt seem to be throwing out much heat. my gas stove also seems to be not geeting full flame ,checked tap on the meater and is fully turned on any idears thanks ian

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Since you're having basically the same issue with two separate gas appliances in the same home, I suspect it's a pressure problem with your home's main gas regulator/meter. In which case, this is not something you want to attempt to repair. Contact the company that provides you gas. Also, ask your neighbors, if they are experiencing the same problem. As it may be something else wrong with the main gas line feeding your neighborhood.

Hope this helped you. Please let me know. Thanks.

Posted on May 18, 2011

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Gas stoves don't usually loose heating efficiency. Check that the gas control is allowing it to go from low to high. Being LPG, there may be a pressure problem. LPG have a regulator on or close to the bottle. Being on a boat, I would get a competent / licensed Gas Tech to check it. Better to be safe. LPG appliances on a boat can be very dangerous if not serviced or repaired properly.

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I've got a 23 yr old 30DV3 whose pilot light works, and the thermostat & heating element seem to work, but not well. With the thermostat set at full hot, it just barely throws out any heat at all. ...


As I'm sure you already know, Empire Comforts Systems, no longer makes that model heater and hasn't for some years, now. I mentioned that, because if your unit needs parts, they may be almost impossible to get. In any event, there are a several things that may be causing the problem.

  • Low Gas Pressure - Burner is not receiving enough gas. Check for obstructions and have gas pressure at the unit checked.
  • Clogged burner or air intake (venturi valve) is partially clogged. Clean burner ports and venturi valve.
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At 23 years old, you've gotten your money's worth out of this unit and it may be time to replace it. Empire makes several Direct Vent Wall Furnaces that are rated as High Efficiency Furnaces. In the long run, the money saved in fuel cost, would be worth installing a new one.

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1 Answer

We have a rinnai 1001 ft it goes on green light red light all is ok then after a few second all goes off. have found that if we turn on the gas stove during attempts at turning on the heater it fires up...


Hate to lead someone to some random solution without nowing more details but I had the exact same fault and symptons to sort out last year. On that particular one it was the gas regulator on an LPG supply. I found that a fault on the regulator caused it to lock out when the high demand from the heater kicked in, especially in the colder weather. If the customer started the gas demand gradually, using the gas cook top, all worked ok. I never really understood the how on this one but I just changed the regulator, making sure the new one was well oversized for the demand. New regulators just don't seem to be reliable anymore!
Hope this helps, at least if your at the stage where you just want to try something it gives you an option.

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Do rinnai heaters run efficiently if turned up and down often?


Maintaining the lowest acceptable setting and leaving it at that temperature is the most economical way to run the unit. If the space is going to be unoccupied for an extended time (several hours), lower temperatures are okay. This minimizes the need to burst the heat to warm the space quicker. As I understand your unit, it minimizes electrical & gas consumption by basing the need on the temperature difference of actual space temperature and setpoint. The larger the gap, the more power and gas is consumed.
In summary, when the space is occupied, maintain a consistent temperature setting. When the space is unoccupied, maintain a lower setpoint.

Hope this helps. Good Luck. :-)

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Do you have the Economy button on? If so, and you have a large space to heat or the outside temp is very cold the unit may not be able to keep up. If this is the case the stove runs forever, trying to reduce the temp by 2 degrees every 30 minutes. This may not work for your space and outside temp.

Your ideas about the intake and exhaust are not quit right. There is a fan that pulls air from outside over the outside of the exhaust pipe (to preheat it). This fan actually pushed the combustion gasses all the way out the exhaust. The exhaust exiting should be a little hot. In very cold temps, frost can build up around the air intake, which is right around the exhaust pipe. If you see this you will need to keep it clean. It is a good idea to look at the exhaust everyday when it really cold.

Good luck,

Tom Hawkins
Bethel, Alaska
hawkins111@gci.net

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