Question about Audio Players & Recorders

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Hello, My problem is ; when I start the receiver, it simply freeze, where they no longer respond to any remote command or buttons on the faceplate. The volume knob, the on/off switch... nothing works, but the unit is on. Then once we remove power completely by pulling the plug. After I plug on , the unit starts as same as when it was pulling the plug, and it continues the same freeze situation. Today I found a firmware update on your web page, I will update it this night when I go to home. I am wondering what is the problem. How can I get rid of this problem? It drives me crazy. Could possibly help me please? Yours sincerely.

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  • mutlu_ekim May 18, 2011

    Hello, my receiver is Onkyo TX-NR709 . And I bought it last week. This is a new 2011 receiver. When I failed to use it, I looked at the Onkyo's web page and I see an update which was released 20 th of April. But when I read the details of the update , i could't see any thing about the freezing problem.Sometimes it enter such a loop and some like a button is always pushing on it. For example, when i push the bass button, it automatically starts to increase the bass level to the max or to the min. level. I didnt understand what is happening. And also as i wrote before comment, sometimes it freeze and nothing happens.

  • mutlu_ekim May 18, 2011

    I only connect my older Pioneer home-theater speakers and my satellite receiver with hdmi only to the receiver. and also it is connected to the tv with hdmi out main. there is notihng more. is there an empedans problem of the speakers with receiver?

  • mutlu_ekim May 19, 2011

    firmware update doesnt work

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What kind of receiver are you refering to? Firmware update for your receiver could be the problem but instead try to restore the old update and test the unit as the update might not be suitable for your unit. Please provide more information on the make and model of the receiver.
Hoping to hear from you soon.
Thank you for visiting fixya

Posted on May 18, 2011

  • mutlu_ekim May 19, 2011

    Hello, my receiver is Onkyo TX-NR709 . And I bought it last week. This is a new 2011 receiver. When I failed to use it, I looked at the Onkyo's web page and I see an update which was released 20 th of April. But when I read the details of the update , i could't see any thing about the freezing problem.Sometimes it enter such a loop and some like a button is always pushing on it. For example, when i push the bass button, it automatically starts to increase the bass level to the max or to the min. level. I didnt understand what is happening. And also as i wrote before comment, sometimes it freeze and nothing happens.

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I have provided instructions on how to save setting on the receiver and remote plus instructions for learning mode. I hope this helps.

Ray Calo
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