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Dell laptop power adapter problem

I have trouble connecting my power supply into my laptop. for a while I would shake the cord and push the adapter hard into the slot until I see the charge sign come on. Recently this stopped working and I am unable to connect. Any advise on what the issue is and how to fix it?

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My dell studio1555 laptop is not recognising my mains lead/charger


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The ac power adapter type cannot be determined,your system will operate slower and the bettery will not charge. please connect a dell 65w AC adapter or Higher for best system operation.


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On the long term, a power adapter with a bigger amperage can damage battery and battery charger.

Better to get an adapter with same specs as the 65/70W one , or an original replacemant:

Dell Inspiron 1525 New AC Power Adapter Supply $14.29 - Buy.com Dell Inspiron 1525 65 Watt Original AC Adapter $25.00 - parts4nb.com Dell Inspiron 1525 Power Cord PA-12 $16.95 - AmeriMax Advance


DELL Inspiron 1525 DC Power Laptop Adapter ... £25.23 - B2C Shopping UK DELL Inspiron 1525 Laptop AC Adapter power adapter £38.99 - Very Good Battery Dell Inspiron 1525 Ac Adapter Charger Power ... £16.50 - eBay UK

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Hi brendanram!

I am claudus_07 and i was a Dell - XPS Technical Support Specialist before so i will be glad to assist you with your concern.

As you said into your post, you tried plugging the AC Adapter to the power source without plugging the other end into the XPS laptop and the Green Light on the adapter is lit. But when you plug the jack on the laptop, the Green light is out. As for my experience on your laptop, there could be a problem with the power supply or the motherboard of your XPS laptop. Because everytime you plug the adapter to the laptop, the green light is going out so it means that the laptop or the adapter is grounded.

Here's what you need you to:

Step 1: Call Dell XPS Technical Support 1-800-624-9896
Step 2: Tell them the issue and the things that youve done.
Step 3: At the end of the troubleshooting, i know that the Technician will either replace the Power Supply, Motherboard, or the Adapter. (if you have a friend that has a Adapter same as yours, you may try to use it just to isolate the issue the Technician will choose from the Power Supply or the motherboard)
Step 4: If the Technician replaces the power supply and the issue still persists, call technical support again and ask them to replace the motherboard, no need to repeat the troubleshooting steps anymore just tell them that youre already done with it. (Dont ask for a system exchange, because i know that they will not give what you want.)

--------------------------------------------------------------------------------------------
Thanks!
I know it will work. Be Positive!
Your good rating will be very much appreciated.

Good luck and thank you!

- claudus_07™
romaragregado@gmail.com
www.romaragregado.tk

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You can order the part from this link


Dell_PARTS_ADAPTER

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