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When I put a new 4 gallon bottle of water onto the dispenser there always seems to be a problem dispensing the water. The water doesn't seem to be flowing into the machine.. I have tried draining the machine and starting again but this always seems to be a problem. I am having to lift the water bottle and manually dispense the water :(

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Hi lorna. i suspect that there is a partial blockage in the water's pathway. When it is convenient for that pathway to be checked, use a flashlight, and some pipe cleaners, and perhaps a pair of needle nosed tweezers or pliers to remove that blockage. Joe

Posted on May 18, 2011

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