Question about TallyGenicom 2280 Matrix Printer

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I have a problem with 2280+ tallygencom printer. I have hardware alarm problem and with sense code +0001 +131 --- 000002 +2733 -0962 . Please help me . Thanks

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The hardware alarm indicated is indicating a problem with print head movement.
This error can be indicated if there is any thing which may be preventing print head movement, things you can check include;

1)The printer ribbon is not jammed and is located correctly in the printer,
2)You can also check to ensure there is no paper jam of loose paper which may prevent print head movement,
3)You can also check the carriage shaft to ensure it is free from paper dust or any other obstructions.
4)Also clean the thin transparent timing strip next to the carriage shaft.
5)With the printer powered off, the print head should slide freely across the width of the printer, you can then see if there is any obstruction to the print head.

Posted on Jun 06, 2011


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Unfortunatly not enough of the Hardware Alarm Task Number is included in the description to identify the most likely cause of the problem but some things you can check are;

  • Remove the ribbon from the printer, ensure this is not jammed or damaged
  • Power the printer OFF and try manually sliding the print head from side to side, look out for any objects which may obstruct the movement of the print head (pen lids etc!)
  • Ensure the print head gap is not set to close to the paper, thus jamming the print head
  • Remove the paper to ensure the paper is not restricting print head movement.
  • Clean the Optical Timing Strip that runs under the print head, ensure this is not damaged also.
  • Clean the carriage shaft, this should be FREE from any lubricants WD40 etc and dry running. Remove build up of paper dust etc.
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