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To whom it may concern: I recently purchased Vuze on a Windows Xp version of my laptop. It was working great, but eventually I updated to windows 7 and ever since then Vuze does not work properly. By this I mean, the program works fine and all, but the actual subscription I paid for no longer works. Example: (i type in search for the movie 'Tangled' before I switched softwares and it worked fine; now that i type in 'Tangled' in the serach bar I actually get random audio and hardly any results!) I don't want to pay for something again that I just bought for no reason. Sorry, but please respond as quickly as possible. Thanks have a great day!!!

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Hi, If by "vuze" you are reffering to the torrent download application, then unless you had "vuze plus" it is supposed to be free for anyone. I don't even think it is a subscription issue.

Torrent and P2P software have very common problems with firewalls. i' ve come across this type of problem and it turns out the program can't communicate well with the internet because the ports on your router are blocked. Follow these instructions and come back if it isn't solved:

http://www.techsupportalert.com/content/optimizing-vuze-speed.htm

Posted on May 18, 2011

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