Question about SanDisk Sansa e260 MP3 Player

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It can not turn on

Dear sir/madam
i have a problem with my sansa e260 4GB that when i put it in computer it can not be read,and when i turn it on it reads
"key locked"
"system shutdown " for any solution drop it to tumwinestephen2@yahoo.com

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  • 6 Answers

Slide the lock switch to the left. Orange indicator should be hidden once you slide the switch to the left.

Posted on Aug 18, 2008

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RE: sansa e260


Hmm how did you format the player. It could be that the player was formatted in NTFS. You may need to reformat the player. Try to reformat the player but first. Look on the back of the player on the right corner. If it says Model : e260 V2 follow the steps below.

1. Turn off the device. Slide the Lock switch it will be showing orange.
2. Press and hold the Left button while connecting the player to the computer.
3. Go to My Computer then a drive of the player should appear.
4. Right click the drive of the player then choose Format. Make sure it is showing FAT32.
5, Click Start to continue,


If it says Model : e260

1. Turn off the device. Slide the Lock switch it will be showing orange.
2. Press and Hold the record button while pressing and holding the record button press the power button. It should say Welcome to Recovery mode.
3. Connect the player to the computer. The player would show up on your My Computer as a drive named 16MB Format.
4. Create a file named sansa.fmt make sure that the file extension is fmt not txt. To check right click on the file and choose properties.

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