Question about Samsung HT-TQ25 Theater System
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Posted on Jan 02, 2017
I have tried several brands of dvd-r's. Less than a handful work. I cleaned the lens which did not solve the problem, however, I stumbled upon a fix (sort of). I normally (as we all do) put in the dvd-r when the power is on and get the dreaded "the disc cannot be played" and then the machine spits out the disc. After cleaning, I had left the disc in and unplugged the machine just to look around in there some more, when I plugged it back in and powered on it worked!?!? So I tried it several more times... (1) put disc in, (2) turn power off BEFORE it can give you the error, (3) wait for spindown then power on. All those Frisbees work when I do this. All those discs I thought were coasters work using this method, go figure. Any thoughts?
Posted on Apr 29, 2008
That is because of a dirty or defective lens. When lens is dirty, the unit may still operate on regular CDs and DVDs and not be reading BD.
Try first using a lens cleaner for Blue Ray: Maxell 190054 Blu-Ray Lens Cleaner
If that does not work, the unit may be disassembled, and lense cleaned with q tips and isopropyl alcohol or cleaning solution. See below:
How to Clean the Laser Pickup Lens on your DVD Player
How to safely clean a DVD lens?
Clean DVD lens, or replace player?
Clean CD or DVD ROM lens with a brush?
Cleaning your DVD drive
How to clean a DVD player
How do I clean my DVD player optical lens isoproponol alcohol
Being this a blue ray unit , I would suggest calling support instead of disassembling the unit by yourself.
Posted on Feb 10, 2009
Protect mode will kick in whenever a fault is detected.
You get the unit not powering up, and sometimes you hear a clicking noise, that is the protection switch that keeps shutting down the unit.
Causes that can start protect mode are:
Electrostatic harges on internal circuits.
Leave the unit unplugged for power for one hour or so, this will allow discharge.
Bad speaker wiring.
Check speaker wiring, try unplugging and plugging back, or start after removing one speaker at the time.
Internal fault is the natural cause for protect mode. If all the above did not work, then the problem is a blown component or an internal fault. In this case the unit must be taken apart , tested and repaired by an experienced person.
If the unit is less than one year old, or if you want to get service, call Sony at the phone number listed on the product documentation.
Posted on May 04, 2009
Samsung Home Theater Systems
have a Dealer Lock or
Tray Lock Function that prevents
the disc tray from being opened.
There are four procedures for turning off the Dealer Lock function. Try one, then the other, to see which works on your system.
Unlocking Procedure 1 To turn off the Dealer Lock function, follow these steps:
Unlocking Procedure 2 To turn off the Dealer Lock function, follow these steps
Unlocking Procedure 3 To turn off the Dealer Lock function, follow these steps
Unlocking Procedure 4 To turn off the Dealer Lock function, follow these steps
Posted on Jul 03, 2009
Tips for a great answer:
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Latest firmware is..
This can be downloaded (with instructions) at http://www.samsung.com/uk/support/detail/supportPrdDetail.do?menu=SIA00201&prd_ia_cd=802&prd_mdl_cd=HT-C6930W%2FXEU&prd_mdl_name=HT-C6930W%2FXEU&srchword=HT-C6930+3D+Blu-ray+5.1+Home+Entertainment+System
If you already have this firmware then you need to contact Samsung.. The last upgrade was 5th oct 2012.. not good enough Samsung.. :(
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