Question about Gateway 6520GZ Notebook

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My GATEWAY COMPUTER WON'T JUST TURN ON. IT GOES ON AND IT JUST SHOWS A BLACK BLANK SCREEN. PLEASE HELP.I CANT FIND THE RECOVERY DISC. WHAT SHOLD I DO. I THINK IT HAS A VIRUS OR SOMETHING.

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  • Gateway Master
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If your laptop appears to boot up and the hard disk LEDflashes, then the problem is probably a back light fault. This can be a faultyinverter or a faulty CCFL lamp. Please click on this link and follow myinstructions to identify the fault and possible fix :- http://www.fixya.com/support/r3598095-faulty_laptop_lcd_screen

Posted on May 18, 2011

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  • Master
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If the unit has a place to connect an RGB monitor, try that and see if that is working. If that monitor works, you probably lost the invertor that drives the CCF lamps that backlight the screen. This is normally not a DIY repair.

Posted on May 18, 2011

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Posted on Jan 02, 2017

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Look for the button that diverts your output video to external connection. Repeated hitting changes the output.
Mine looks like a small empty box with a vertical line on each side.

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You should be able to do a clean install of Windows. Just insert the installation disc and press any key when indicated. Optical drive needs to be the first boot option. Go into BIOS and change it is not.
As for disc, you have to use the same Windows version as indicated on the MS Product Key sticker, because of the serial number.

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I would put in a Windows disc and see if that prompts windows to start and/or reinstall. Actually, can you send me the recovery disc via download? I am trying to fix my old laptop and cannot find the discs. lilly.murphy@yahoo.com Thanks much!

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Try reseting the iPad by holding the home and power buttons simultaneously until the iPad completely shuts down and the Apple logo appears.


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My emachine laptop has a virus. When you turn it on it goes to black screen with the option to start recovery mangement or start windows.When pressing either,it goes to black screen for a little bit then...


You may have files that you want to keep that you saved on your hard drive, but if you haven't backed them up then you will have to lose them because the only thing you can do to fix this is use the factory recovery disk which will wipe your hard drive clean.Just put the disc into the disc tray and you should get an option to start the recovery disc when you turn on the computer, it will tell you to press a key to start it which might be f3 or something different, I'm am not sure what key but when you have done that you should be able to start the recovery and wipe the hard drive clean and it should solve your problem

Oct 29, 2011 | E-Machines eMachines Desktop PC

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Can i use my emachine recovery disk on my gateway after i install a new hard drive on my gateway?


No, you can't. (Well, it might be possible, but very unlikely, that it would work.) Recovery discs are made for specific machines. There are a couple of reasons why the discs for one system can't be used for another brand or model.

In addition to installing the operating system (Windows), recovery discs also include drivers for the machine's included hardware (video, sound, media card slots, etc.). The drivers on the recovery disc for an eMachines system won't have what a Gateway system needs, unless they were built using exactly the same motherboard and other parts, which would be quite unusual. If wrong hardware drivers are installed, Windows may not start and give you the famous "blue screen of death". Or Windows will start, then begin finding new hardware and asking you for drivers you won't have (although you could find them at the Gateway website). The discs also include the applications the manufacturer preloaded on the system. Some of these may not work and cause problems because of the hardware differences (a sound control program with the wrong sound hardware, for instance).

The other reason is that a restore disc also includes information that gets placed into Windows so the system comes up already activated and ready to go. Activation is based on information about the hardware configuration of the system, and yours won't be correct. Windows will see the this and you'll need to activate manually. If the Windows version on the eMachines recovery disc isn't exactly the same as the one on the Gateway, the product key on the computer won't work when you try activation.

Rather than try using the wrong recovery disc, see if you can borrow or download the installation disc for the Windows version specified on the product key sticker on the Gateway. Then you can do a clean new Windows installation and activate it using the product key. You can find the drivers your computer needs at Gateway's website as I mentioned before. It's more work than just running the recovery disc, but it will work. This does mean the system won't have any of the preloaded applications originally on the computer when you're finished. But this is not a bad thing.

Much of the preloaded stuff on a new computer is often called "bloatware", which you really don't need. It just slows the computer down, uses up Windows resources, and may be gathering information and sending it to sites behind your back. You can find good free programs to do anything originally installed and install only what you really need and want. Here are a few suggestions to get you started:

CD/DVD burning: CDBurnerXP
Antivirus: AVG, Avast!
Audio processing: Audacity
Image processing: GIMP
Office suite: OpenOffice

Good luck getting the system back up and running. Thanks for using Fixya!

Jun 30, 2011 | Gateway GT5670 Desktop PC

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I turn on the Gateway and the words Gateway come on screen, then it goes black. The keyboard is on then off then comes on again, Screen remains black.


You have a problem with the operating system. It has crashed. You will need to reinstall the operating system in your computer. Before you do that you need to back up your file in your hard drive.To do that you need a 2nd computer get a hard-drive closure external take out the hard drive of your gateway. and plug it in to the external closure and plug it in the computer and explorer and move the files you need to the other computer. After that put the hard drive back into the gate

Your computer came with a recovery disc. Use that to reinstall your computer and software. That will help your problem. Update your computer to make sure it doesn't fail again.

Mar 09, 2011 | Gateway 504GR PC Desktop

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I have a gateway FPD2485W tft lcd monitor and i start my monitor and after it shows gateway it then goes black. How can this be fixed


bonannorl, Maybe it can be fixed. You did not give any history of unit. Only "now" stuff. Is unit covered by Gateway warranty? How old is unit? Date of manufacture? Did unit work fine connected to your pc and this black or black n blank screen thing suddenly happen? Is screen also BLANK? Have you swapped-in old monitor to prove PC is OK? Your CCFL back-lit lcd monitor no different than any other brand in it's basic design and operation. Get into my fixya profile and read some of my testimonials and solutions to black or black n blank screen problems to help in your decision to DIY fix or contract out needed repair work. Most likely 2485w has problem with it's internal "switch-mode-power-supply"/"ccfl inverter supply"!! Let me know more info about unit.
12fixlouie on fixya.

Mar 09, 2010 | Gateway Computers & Internet

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