Question about Avaya Merlin Magix 4424D+ Telephone

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I have a Merlin Magix 4424LD+ phone and the display not working. I bought a new one to replace it but the display did not work either? Is there any programming caused this display to be off or stop working?

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Just to verify are you using a 4wire cable that has power? If you have moved environments it is possible you might have to get the aux ac power adapter that you plug your cables into to power the display.

Posted on Oct 04, 2012


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Posted on Jan 02, 2017



Hi, well usually when this happens on ones i get into the shop, these are usually faulty in the area of the control CPU, and or the driver for the display.

Often it is bad soldering on the crystal or the PLL IC. In any event, this is NOT a problem that can be sorted by DIY.

To repair this phone it would have to be returned to the manufacturer, for a "Quote" as to the cost of the repair.

In all honesty though, most often repair isn't an option and the cheapest way usually is to obtain a new unit.

Posted on May 23, 2011

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