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I cannot access my facebook account. Every time i sign into facebook with my correct facebook username and password, the web page directs to http://zyngael.t35.com/zynga.php and once again the login page starts up. I have tried this many of the browser and the result is negative. I am using avast internet securtiy and window 7- 64 bit. Now my problem have just expanded. Whenever i try to login through other page such as hotmail, the page will direct to facebook and the same thing repeats again. Looking for answers.. Help

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  • 52 Answers

Hi, Try running a virus/Malware scan you may have become infected. If this is not the problem, Google facebook support. You wont have to sign in to use the support page, This can put you on the right track to resolve the problem.
When I checked the above address It took me to a site in asia ? Again you may have a virus or your account may have been hijacked. Hope this helps,

Posted on May 18, 2011

  • 4 more comments 
  • pankaj kumar May 26, 2011

    no it was nt helpful for me same problem is occurring with every browser and i tried uninstalling browsers n installing it again bt dint helped.....pls help me...pls pls pls pls.....

  • Robert Hamilton
    Robert Hamilton May 26, 2011

    Sorry to hear that... Can you contact FB support? If you can, advise them of the situation. If there was no virus and the browsers did not work, Your account may have been hijacked. The bad news is if your account was hijacked, I think you have to start over. See if you can contact support and let me know what they say. If you cant, ask a "real" freind if they will contact support for you.
    Good luck.

  • pankaj kumar May 29, 2011

    bro, i can log in to my account frm other computer n mobile t prblm exist in my laptop only....n moreovr when i tried to open gmail.com or google.com it directs me to facebook homepage bt frm my laptop only...and pls tell me how to contact FB support...thnnks a lot for ur rply...thnx

  • Robert Hamilton
    Robert Hamilton May 29, 2011

    Hi, O.K. sounds like a malware on your system. I need you to do the following: Boot up in safe mode with networking then:
    1- cnet.com>downloads
    2- Download and install Malwarebytes Anti-Malware it should be in the top ten list on the right side.
    3- Install this program,follow the prompts to update and run.
    4- This should take out any malware on your system.
    If you cant get into safe mode, just download it to you desktop and run. Let me know what type of laptop you have, I'll try to find how to get into safe mode for you.

    To get to facebook support, Google>Facebook support. This will take you to the help page where you start the process.

  • pankaj kumar Jun 04, 2011

    how to boot up in that mode in windows 7...& i dnt think i have any problem with my account bcoz I can go to my account in other laptop......& is it possible to restore all the default setting without formatting c-drive n will it b helpful???

  • Robert Hamilton
    Robert Hamilton Jun 09, 2011

    Hi, you can restore your system if a recovery partion is on your hard drive. Doing this will reset your OS back to factory settings. Make sure you back up anything important onto a seperate drive, I.E photo's documents etc...
    I need to know your make and model of your laptop to assist you going into safe mode.

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Posted on Jan 02, 2017

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Logini have had my facebook account hacked and i need a new account a.s.a.p


An account on a social networking website such as Facebook can be a prime target for hackers. If you have lost access to your Facebook account because it has been hacked, your first priority is to regain access to the account before the hacker can send messages to your friends that could result in their accounts being compromised as well.

Facebook provides tools that you can use to recover a compromised account, based on whether or not your personal email account has been hacked as well.If You Can Access Your Email

1. Open a Web browser and navigate to the Facebook account recovery page using the Resource link.

Click the link after Step 1 on the page.

2. Click the link after Step 1 on the new page to begin the process of resetting your Facebook password.

Click in the box under "Enter Your Facebook Username," and type the name that you use when logging in to Facebook.

Alternatively, use the first box to enter the email address or phone number associated with your account.
Click the "Search" button.

A security check window appears.
Type the words that appear on the screen, and then click "Submit."

Click the "Reset Password" button.

Facebook sends an email to the address linked to your account.
The email address is displayed on the screen.

If the email address displayed is not your own, it means that the hacker who compromised your account changed the email address associated with it. If this is the case, follow the steps in the section "If You Cannot Access Your Email."

Check your email address for a message titled "Facebook Password Reset Confirmation."
Open the email and click the link contained within.

The Web browser navigates to the Facebook password reset page.

Type the password that you would like to use for your Facebook account, and then type it a second time to confirm that you entered it correctly.

Click "Change Password" to log in to the account.

If You Cannot Access Your Email

Open a Web browser and navigate to the Facebook account recovery page using the Resource link.

Click the link after Step 2 on the page.

Click the first link on the new page if your email account has been hacked and you no longer have access to it, or click the second link if you followed the steps in the section.
"If You Can Access Your Email" and the email address displayed was not your own.

Type the phone number or username of your Facebook account, and then click "Search."
If you are unable to get a match, type your name plus the name of one of your Facebook friends.

Type the words displayed in the security check box, and then click "Submit."
This brings you to a Web form titled "My Account Has Been Compromised."

Fill in the information requested on the form, including your Facebook username, your name, any email addresses associated with the account, your own email address and a description of the problem.

Click "Submit."
This sends a message to Facebook notifying its support staff that your account has been compromised.

Before unlocking your account, a member of the Facebook staff will contact you to confirm your identity.

Jan 01, 2014 | Computers & Internet

1 Answer

I cant get too my facebook account


When you are blocked by someone on Facebook, there are few options to unblock yourself.
In fact, unless the person unblocks you on their own, you can't become unblocked on your own.
There is one thing that you can do, that requires setting up a new Facebook account.
You can use your same name, but you must sign up with a different email address.
Once the new account is set up, you can proceed to contact the person who blocked you.
Keep in mind that the person may see your online attempts to contact her as harassment and may block your second account as well.

Go to facebook.com and fill in the "Sign Up" section.
Enter an alternative email address that isn't attached to an existing Facebook account in the "Your Email" and "Re-enter Email" fields.
Click the "Sign Up" button once.
Enter the Captcha security code in the text box and click the "Sign Up" button a second time.

Complete the Facebook account registration and find friends, add profile information and upload a profile picture.
These items are optional and you may add them at a later time.
Click the "Save & Continue" button to finish.
Go to your alternative email account and retrieve the Facebook confirmation message.
You will need to click a link in that email before your new Facebook account becomes active.
Once the account is active, you can contact the person who blocked your other account.
Reset a Hacked Facebook Account
An account on a social networking website such as Facebook can be a prime target for hackers. If you have lost access to your Facebook account because it has been hacked, your first priority is to regain access to the account before the hacker can send messages to your friends that could result in their accounts being compromised as well.
Facebook provides tools that you can use to recover a compromised account, based on whether or not your personal email account has been hacked as well.If You Can Access Your Email
1. Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 1 on the page.
2. Click the link after Step 1 on the new page to begin the process of resetting your Facebook password.

Click in the box under "Enter Your Facebook Username," and type the name that you use when logging in to Facebook.
Alternatively, use the first box to enter the email address or phone number associated with your account.
Click the "Search" button.
A security check window appears.
Type the words that appear on the screen, and then click "Submit."
Click the "Reset Password" button.
Facebook sends an email to the address linked to your account.
The email address is displayed on the screen.
If the email address displayed is not your own, it means that the hacker who compromised your account changed the email address associated with it. If this is the case, follow the steps in the section "If You Cannot Access Your Email."
Check your email address for a message titled "Facebook Password Reset Confirmation."
Open the email and click the link contained within.
The Web browser navigates to the Facebook password reset page.
Type the password that you would like to use for your Facebook account, and then type it a second time to confirm that you entered it correctly.
Click "Change Password" to log in to the account.
If You Cannot Access Your Email
Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 2 on the page.
Click the first link on the new page if your email account has been hacked and you no longer have access to it, or click the second link if you followed the steps in the section.
"If You Can Access Your Email" and the email address displayed was not your own.
Type the phone number or username of your Facebook account, and then click "Search."
If you are unable to get a match, type your name plus the name of one of your Facebook friends.
Type the words displayed in the security check box, and then click "Submit."
This brings you to a Web form titled "My Account Has Been Compromised."
Fill in the information requested on the form, including your Facebook username, your name, any email addresses associated with the account, your own email address and a description of the problem.
Click "Submit."
This sends a message to Facebook notifying its support staff that your account has been compromised.
Before unlocking your account, a member of the Facebook staff will contact you to confirm your identity.

Facebook account compromised

Nov 18, 2013 | Computers & Internet

1 Answer

LoginArt Weybright


When you are blocked by someone on Facebook, there are few options to unblock yourself.
In fact, unless the person unblocks you on their own, you can't become unblocked on your own.
There is one thing that you can do, that requires setting up a new Facebook account.
You can use your same name, but you must sign up with a different email address.
Once the new account is set up, you can proceed to contact the person who blocked you.
Keep in mind that the person may see your online attempts to contact her as harassment and may block your second account as well.

Go to facebook.com and fill in the "Sign Up" section.
Enter an alternative email address that isn't attached to an existing Facebook account in the "Your Email" and "Re-enter Email" fields.
Click the "Sign Up" button once.
Enter the Captcha security code in the text box and click the "Sign Up" button a second time.

Complete the Facebook account registration and find friends, add profile information and upload a profile picture.
These items are optional and you may add them at a later time.
Click the "Save & Continue" button to finish.
Go to your alternative email account and retrieve the Facebook confirmation message.
You will need to click a link in that email before your new Facebook account becomes active. Once the account is active, you can contact the person who blocked your other account.
Reset a Hacked Facebook Account
An account on a social networking website such as Facebook can be a prime target for hackers. If you have lost access to your Facebook account because it has been hacked, your first priority is to regain access to the account before the hacker can send messages to your friends that could result in their accounts being compromised as well.
Facebook provides tools that you can use to recover a compromised account, based on whether or not your personal email account has been hacked as well.If You Can Access Your Email
1. Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 1 on the page.
2. Click the link after Step 1 on the new page to begin the process of resetting your Facebook password.

Click in the box under "Enter Your Facebook Username," and type the name that you use when logging in to Facebook.
Alternatively, use the first box to enter the email address or phone number associated with your account.
Click the "Search" button.
A security check window appears.
Type the words that appear on the screen, and then click "Submit."
Click the "Reset Password" button.
Facebook sends an email to the address linked to your account.
The email address is displayed on the screen.
If the email address displayed is not your own, it means that the hacker who compromised your account changed the email address associated with it. If this is the case, follow the steps in the section "If You Cannot Access Your Email."
Check your email address for a message titled "Facebook Password Reset Confirmation."
Open the email and click the link contained within.
The Web browser navigates to the Facebook password reset page.
Type the password that you would like to use for your Facebook account, and then type it a second time to confirm that you entered it correctly.
Click "Change Password" to log in to the account.
If You Cannot Access Your Email
Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 2 on the page.
Click the first link on the new page if your email account has been hacked and you no longer have access to it, or click the second link if you followed the steps in the section.
"If You Can Access Your Email" and the email address displayed was not your own.
Type the phone number or username of your Facebook account, and then click "Search."
If you are unable to get a match, type your name plus the name of one of your Facebook friends.
Type the words displayed in the security check box, and then click "Submit."
This brings you to a Web form titled "My Account Has Been Compromised."
Fill in the information requested on the form, including your Facebook username, your name, any email addresses associated with the account, your own email address and a description of the problem.
Click "Submit."
This sends a message to Facebook notifying its support staff that your account has been compromised.
Before unlocking your account, a member of the Facebook staff will contact you to confirm your identity.

Facebook account compromisedhttp://www.facebook.com/help/?page=1011

Oct 17, 2013 | Computers & Internet

1 Answer

Alguien entro a la cuenta de mi contacto y le


google translated
Someone broke into my account and contact
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Someone broke into my account contact and closed the cuenta.que can do?, To recover it.
An account on a social networking website such as Facebook can be a prime target for hackers. If you have lost access to your Facebook account because it has been hacked, your first priority is to regain access to the account before the hacker can send messages to your friends that could result in their accounts being compromised as well.
Facebook provides tools that you can use to recover a compromised account, based on whether or not your personal email account has been hacked as well.If You Can Access Your Email
1. Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 1 on the page.
2. Click the link after Step 1 on the new page to begin the process of resetting your Facebook password.

Click in the box under "Enter Your Facebook Username," and type the name that you use when logging in to Facebook.
Alternatively, use the first box to enter the email address or phone number associated with your account.
Click the "Search" button.
A security check window appears.
Type the words that appear on the screen, and then click "Submit."
Click the "Reset Password" button.
Facebook sends an email to the address linked to your account.
The email address is displayed on the screen.
If the email address displayed is not your own, it means that the hacker who compromised your account changed the email address associated with it. If this is the case, follow the steps in the section "If You Cannot Access Your Email."
Check your email address for a message titled "Facebook Password Reset Confirmation."
Open the email and click the link contained within.
The Web browser navigates to the Facebook password reset page.
Type the password that you would like to use for your Facebook account, and then type it a second time to confirm that you entered it correctly.
Click "Change Password" to log in to the account.
If You Cannot Access Your Email
Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 2 on the page.
Click the first link on the new page if your email account has been hacked and you no longer have access to it, or click the second link if you followed the steps in the section.
"If You Can Access Your Email" and the email address displayed was not your own.
Type the phone number or username of your Facebook account, and then click "Search."
If you are unable to get a match, type your name plus the name of one of your Facebook friends.
Type the words displayed in the security check box, and then click "Submit."
This brings you to a Web form titled "My Account Has Been Compromised."
Fill in the information requested on the form, including your Facebook username, your name, any email addresses associated with the account, your own email address and a description of the problem.
Click "Submit."
This sends a message to Facebook notifying its support staff that your account has been compromised.
Before unlocking your account, a member of the Facebook staff will contact you to confirm your identity.

Facebook account compromisedhttp://www.facebook.com/help/?page=1011

Aug 18, 2013 | Facebook Social Network

1 Answer

Please Verify Your Identity


Your Facebook account might have been compromised.
An account on a social networking website such as Facebook can be a prime target for hackers. If you have lost access to your Facebook account because it has been hacked, your first priority is to regain access to the account before the hacker can send messages to your friends that could result in their accounts being compromised as well.
Facebook provides tools that you can use to recover a compromised account, based on whether or not your personal email account has been hacked as well.If You Can Access Your Email
1. Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 1 on the page.

2. Click the link after Step 1 on the new page to begin the process of resetting your Facebook password.

Click in the box under "Enter Your Facebook Username," and type the name that you use when logging in to Facebook.
Alternatively, use the first box to enter the email address or phone number associated with your account.
Click the "Search" button.
A security check window appears.
Type the words that appear on the screen, and then click "Submit."


Click the "Reset Password" button.
Facebook sends an email to the address linked to your account.
The email address is displayed on the screen.
If the email address displayed is not your own, it means that the hacker who compromised your account changed the email address associated with it. If this is the case, follow the steps in the section "If You Cannot Access Your Email."


Check your email address for a message titled "Facebook Password Reset Confirmation."
Open the email and click the link contained within.
The Web browser navigates to the Facebook password reset page.


Type the password that you would like to use for your Facebook account, and then type it a second time to confirm that you entered it correctly.
Click "Change Password" to log in to the account.

If You Cannot Access Your Email

Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 2 on the page.


Click the first link on the new page if your email account has been hacked and you no longer have access to it, or click the second link if you followed the steps in the section.
"If You Can Access Your Email" and the email address displayed was not your own.


Type the phone number or username of your Facebook account, and then click "Search."
If you are unable to get a match, type your name plus the name of one of your Facebook friends.
Type the words displayed in the security check box, and then click "Submit."
This brings you to a Web form titled "My Account Has Been Compromised."


Fill in the information requested on the form, including your Facebook username, your name, any email addresses associated with the account, your own email address and a description of the problem.
Click "Submit."
This sends a message to Facebook notifying its support staff that your account has been compromised.
Before unlocking your account, a member of the Facebook staff will contact you to confirm your identity.


Facebook account compromisedhttp://www.facebook.com/help/?page=1011

Aug 13, 2013 | Facebook Social Network

1 Answer

Need to log into my gmail account


Point your web browser at http://www.gmail.com and enter your username and password. If you have trouble, click the "Can't access your account?" link on the sign-in page.

Aug 10, 2013 | Facebook Social Network

2 Answers

I cant open my account on facebook


It is unfortunate but it happens to many of us. After a week or two away from the computer, you go to log in to your Facebook account only to discover you can't access your account. Maybe you have forgotten the password or maybe your account has been hacked. Recovering your Facebook account requires that you provide some information to verify your identity and that you own the account before granting you access once again.
1. Open your preferred Web browser and direct it to the Facebook login page. Click on the "Forgot your Password?" link below the login area on the page.
2. Respond to the prompts with your account information. You may use your email address, telephone number, Facebook username or your name with a friend's name to identify your account and identity.
3. Select the email address or phone number you wish the new password to be sent to. If you do not have access to the listed email address(es) or phone number(s), click on the "Don't have access to these?" link to insert a new contact email address or phone number. Answer the security question to have Facebook send your new password to the new point of contact.
4. Wait the required 24-hour waiting period before regaining access to your account with your new password.
I hope you find it very helpful.

Aug 11, 2011 | Facebook Social Network

1 Answer

I can't access my account, many times happened on my Facebook account. and many i change my email. and now i really can't access my account.can you help me how to fix it?


There are reasons why you cannot access your facebook account..If you have just signed up on Facebook.You need to confirm it to your email address that was used when you first signed up on yuor Facebook account. Make sure you enter your correct email address completely and the password as well.If not follow the link on FACEBOOK sign in page that says forget password..Click the link it will bring you to a page that ask the same question you chose and answered upon signing up your FACEBOOK account..Access the password in your email account whether yahoo or gmail that was sent to you. Hope this helps.

Jun 23, 2011 | Facebook Social Network

1 Answer

I cannot access my facebook account. Every time i sign into facebook with my correct facebook username and password, the web page directs to http://zyngael.t35.com/zynga.php and once again the login page...


i believe you have a spywares on your pc, best thing to do is to have an antispyware that will remove all your problems. A good free antispyware is available at this link http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
update the antispyware and scan your computer
hope this helps =)

May 26, 2011 | Computers & Internet

2 Answers

Cant access my facebook account because email address o longer exists


Be forewarned: If you only have one email address associated with your account, losing access to your email could mean losing access to your Facebook. You can still access your account by using your email address and password. Also, you can find a lost password by mobile phone if you assigned one. If you forgot your password or email address, you can do the following:
From Facebook:
"If you registered a username, try logging in using your username and password. A username is your personalized Facebook URL (web address) and appears in the location bar of your browser after "http://www.facebook.com/" when you view your profile. After logging in, visit the Settings tab on the Account page to locate the email address you use to log in."OR "Ask one of your Facebook friends to view your profile and send you the email address listed on your account. To do this, ask your friend to click on the "Info" tab on your Profile page and scroll down to 'Contact Information.'"

Oct 11, 2010 | Facebook Social Network

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